You are about to go to the simplified Italian version of AskGamblers
You are now leaving the full version of the website. Are you sure you want to continue to the simplified version of AskGamblers?
You are about to go to the simplified German version of AskGamblers
You are now leaving the full version of the website. Are you sure you want to continue to the simplified version of AskGamblers?

Betfred Casino declined my withdrawal and took £4650 out of my £6959

UNRESOLVED
12evenant United Kingdom
posted on January 28, 2015.

Okay so I am fairly new to online casinos and saw the offer of deposit 10 get 60 to play with by betfred. I do this and gradually work my way up to £6959 which i could withdraw. The following day i receive an email saying i breached their terms and that they voided £4650 of my balance. I was not made aware that i was breaking rules and they took so much from my winnings as i am sure i had around £3000 when i completed the wagering requirement

AskGamblers
posted on February 3, 2015.

Dear @12evenant ,
Any update considering your complaint? Thank you.

12evenant United Kingdom
posted on February 3, 2015.

Apart from an id check, nothing. I withdrew around 1,500 of the money but the 4600 they deducted from my balance is gone