Verification and withdrawal delayed for 12 days now
Hello, I uploaded the required documents for verification of my account at Beem casino the same day as I asked them what they need for documents. This was the 24th of March, and as you can see from my attached files they said up to 3 business days which is quite common. Also 2 days later, on the 26th of March I made a withdrawal request, and also here you can see from my attached files that it's still pending.
So now I have been waiting for 10-12 days and nothing is happening, all is pending and that is not normal or good. I have tried to contact them several times but there is a lack of communication so I see no other choice than to make a complaint here. And I'm certain I have not broken any terms that could delay this.
I hope you Askgambler can help me out to sort this out to avoid weeks or months go and nothing happening.