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Withdrawal request after almost 3 months has not gone through


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By Niko H.
3 years ago
Hi.

Almost three months after making a withdraw request of 500€ nothing has happened. I first tried to withdraw on 24.06.2022 and after awhile when I noticed nothing is happening I decided to contact the support team to see what is going on. From that day forwards to this day support has not done anything and my withdrawal is still pending on 18.9.2022. Some promises like "forwarding it to the financial department" had been made but to no avail. I have tried to be in contact but I am not sure if this withdrawal will ever go through. That its why I decided to make this complaint.

Thank you for any help in advance
Disputed Casino Beem Casino
Amount €500

Discussion

User name

Dear Beem Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Beem Casino Complaint Stats

Resolved 57 / 83
Avg. Amount $1,821
Avg. Complaint Duration 14 days
Avg. Response Time 3 days