Withdrawal request after almost 3 months has not gone through
Hi.
Almost three months after making a withdraw request of 500€ nothing has happened. I first tried to withdraw on 24.06.2022 and after awhile when I noticed nothing is happening I decided to contact the support team to see what is going on. From that day forwards to this day support has not done anything and my withdrawal is still pending on 18.9.2022. Some promises like "forwarding it to the financial department" had been made but to no avail. I have tried to be in contact but I am not sure if this withdrawal will ever go through. That its why I decided to make this complaint.
Thank you for any help in advance
Almost three months after making a withdraw request of 500€ nothing has happened. I first tried to withdraw on 24.06.2022 and after awhile when I noticed nothing is happening I decided to contact the support team to see what is going on. From that day forwards to this day support has not done anything and my withdrawal is still pending on 18.9.2022. Some promises like "forwarding it to the financial department" had been made but to no avail. I have tried to be in contact but I am not sure if this withdrawal will ever go through. That its why I decided to make this complaint.
Thank you for any help in advance
Beem Casino Complaint Stats
Resolved
57 / 83
Avg. Amount
$1,821
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Beem Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 55 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.