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Outstanding amount of 500 Euros and strange transaction


3 years ago

Hello, I want to file a complaint against this casino. On August 9, I entered the casino and made a deposit of 50 euros and I won 500 euros, that I wanted to download. I tried to download them via bank, the site does not allow me. I wrote to the support, from there they answered that they will enter them manually. I sent them all the documents for checking the profile. But no one pays attention to me, and no one checks them. I decided to go to profile history. There I saw that my account was withdrawn the same day. what I ask the casino about, no one answers me. what are these transactions??

At first I was told I had to pass a profile verification first and then I could be paid. Everyday since then I have been asking myself the question to answer. Since I did not make such withdrawals that day, what are these transactions? How to whom are these funds paid and why are they delayed and do not want to pay the amount of 500 euros??? No one answers me in online support, they completely ignore me. I want to ask the casino if you can ask them this question? I am sending you a screenshot of the transactions that I don't know what they are????

Disputed Casino Beem Casino
Amount €500

Discussion

User name loyalty-level-2
still Everything is the same, neither the casino answers me nor pays me the sum of 500 euros
User name loyalty-level-2
This casino will never respond
User name loyalty-level-2
please see the organizers and all participants here.Let's do something so that other people are not deceived.from this casino I am already aware that I will not get my money from them to do something good to protect other people
User name loyalty-level-2
I ask them this question every day but I don't get an answer

Beem Casino Complaint Stats

Resolved 57 / 83
Avg. Amount $1,821
Avg. Complaint Duration 14 days
Avg. Response Time 3 days