I play in many online casinos and first time I have so much delay in cashout! I'm verified user and I made a cashout 550 euros since 29/04/21! I talked many times in support chat but nothing happened! Every time they say I have to wait! I also send them a bank account if they cant send them to my card! Cashout is the most important thing a player looks at in a casino!
Dear @geodezi,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
here's the payment proof.
Kind regards,
BEEM Casino Team
thank you for the provided bank statement, we'll close your case asap.
Kind regards,
BEEM Casino Team
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