I made a deposit on 16th of December, money was deducted from my bank account and also the status of the payment showed success. After that I contacted bc customer service they only created few tickets which got failed after sometime and now are denying that we didn't receive your payment.Sir since it has been more than 20 days , refund is done within 7 days. Below are the details of the deposit
Order Details:
Deposit Amount: 25000 INR
Order ID: F-1818577779804001773
Status: Expired
Created Time: 16/12/2024, 12:05:20 pm
Complaint Info
COMPLAINT REFERRED BY AGCCS PARTNER
Apostaconfiavel
Referred ComplaintsDear BC.Game Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
Hello,
This order has been credited to the user's account successfully. Please let us know if there is anything else we can assist you with.
Best Regards
Panda - BC.GAME
Dear @Zubbi01,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Thank you ask Gamblers my issue has been solved
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
BC.Game Casino Complaints
- 146 of 159 resolved
- 1 day avg response
- 1 week avg complaint life
- 3,006 USD avg amount
-
85 hours left
BC.Game Casino - RS 5000 Debited from Account and not credited in Gaming account
₹5,000
Open85 hours leftBC.Game Casino - RS 5000 Debited from Account and not credited in Gaming account
On January 14, 2024, I deposited ₹5,000 into my BC Game account using a UPI transaction. The funds were successfully debited from my bank account, ...
-
86 hours left
BC.Game Casino - Deposited 5000 on 28th of December2024 but bc denied the payment
₹5,000
Open86 hours leftBC.Game Casino - Deposited 5000 on 28th of December2024 but bc denied the payment
I made a deposit on 28th of December 2024 , the payment showed success and money was deducted from my bank account. But bc casino didnot credit the ...
-
86 hours left
BC.Game Casino - I made two deposits on 8th of January 2025 Although money was deducted from my bank account and the payment showed success but bc didn't credit the amount in game
₹13,000
Open86 hours leftBC.Game Casino - I made two deposits on 8th of January 2025 Although money was deducted from my bank account and the payment showed success but bc didn't credit the amount in game
I made two deposits, money was deducted from my bank account and also the payment status showed success. But bc casino denied the payment. I even ...
-
Resolved
BC.Game Casino - Deposit not credited to my bc game account vide order Id F1820504056656821167
₹50,000
Resolved
BC.Game Casino - Deposit not credited to my bc game account vide order Id F1820504056656821167
Hello I made a deposit of Rs 50000 on 6-1-2025 at 6:23 pm through upi payzapp to my Bc game account vide Account id no 15193228. Payment was completed ...
Have trouble with BC.Game Casino?