Bankonbet Casino - Very delayed payments and no response

Dear Bankonbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Bankonbet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear NicoSanchis,

First of all we are sorry for this issue.

Kindly be advised that in order to complete successful withdrawal request you have to use a local bank IBAN (From your country).

Please try to make a new withdrawal request with your local bank and if you have any issue again please don't hesitate to contact with us

Best Regards,
Bankonbet Team

I tried 3 different methods. Still pending the 3 new withdrawals. First one from 12th March

Dear NicoSanchis,

I hope this email find you well.

Kindly be advised that your requested withdrawals are paid from our side, and you should receive them into your account in short period of time.

Thank you and have a great day.

Best Regards,
Bankonbet Team

Dear @NicoSanchis,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.