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Verification timeframe issue


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By Visish
1 year ago
Hello Askgamblers I want to warn players about a fraudulent Ballersbet casino scheme. This is a dishonest casino, asks for documents, then they take a long time to review them, reject them, request more and so on in a circle, until the time for verification expires, they give it only one week, and they do not say the reason why they reject the documents.
In my case, I won 900 euros, won in roulette, did not use bonuses, did not break the rules. The casino requested the documents, I uploaded them, and then everything happened according to the scenario I described above. The casino rejected all my documents without explanation, I uploaded new documents after that, but when a week passed, they just blocked my account. They were just waiting for one week to expire.
This is a scam i ask Askgamblers to help in this case.
Disputed Casino Ballersbet Casino
Amount €900

Discussion

User name loyalty-level-2
Thank you askgamblers, i just want to warn all the players to avoid this casino, even after my account was verified and they promised to pay, more than 3 weeks passed and they still did not do that. More over they just ignoring all my requests on mail or in chat.
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name loyalty-level-2
I have sent payment details for ballersbet casino 2 weeks ago 16 of April and yet they did not paid.
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Ballersbet Casino Complaint Stats

Resolved 1 / 2
Avg. Amount $537
Avg. Complaint Duration 5 days
Avg. Response Time 3 days

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