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888 Casino - Withdrawal of $1,500 still missing

80 hours left for Salem19944 to respond.
Salem19944 Kuwait
Posted on May 16, 2019.

Hello
On 25 april I withdraw 1550 USD as a wire transfer... today is 15 may I haven’t received ... in the website its marked as transferred and I received email confirmation ... my bank said to me we didn’t receive anything ... i called the Arabian support many time they said to me wait maybe ur problem resolved between 2 week to 2 month ... casino 888 big and a successful company ... why did they do that with their members ... im talking from Kuwait and i hope to resolve my problem i want receive my money cuz i need it ... sorry my English language is not good but with google translation it will be better؛)

Posted on May 17, 2019.

Thank you for bringing this matter to our attention. We are sorry to hear that you have not received the funds.

Please note that your case is already with our Transactions team. You will be contacted early next week.

We remain available if you have any further questions or concerns. Thank you for your time and your membership.

Sincerely,

888 Team

Salem19944 Kuwait
Posted on May 17, 2019.

Ok thank you for reply i will wait ur contact

Posted on May 18, 2019.

Thank you for your patience and understanding.

Sincerely,

888 Team

Salem19944 Kuwait
Posted on May 21, 2019.

Hello any update?

Salem19944 Kuwait
Posted on May 23, 2019.

Hello any update 888?

Posted on May 24, 2019.

The case is under investigation. We have contacted the relevant persons and at this time, we are awaiting a response.

Rest assured that you will be notified as soon as we have any update.

Sincerely,

888 Team

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