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888 Casino - Withdrawal of Funds Not Credited in Bank Account

RESOLVED
Complaint Info
Disputed casino 888 Casino
Reason Delayed payment
Amount $ 2200
Posted on July 25, 2020

I placed withdrawal instructions (you can see the confirmation numbers below) on the following dates:

July 13 373937047239 $300
July 14 374090855701 $200
July 14 374145842157 $300
July 14 374146963153 $200
July 14 374158987181 $500
July 14 374168710189 $500
July 15 374335694607 $500

Only the first transaction (Confirmation # 373937047239) was deposited successfully to my bank account on July 20 (after 7 days). I talked with 888 chat support yesterday to ask why my other withdrawals were not yet processed to which they replied that they will get back to me in 3 to 4 days. Today, I look at my withdrawals history and the other transactions have been marked "status: transferred" but no other amount was credited to my back account except for the initial $300 sent on July 20.

This has not happened to me before because when it prompts status:transferred it immediately reflects in my bank account. Please help. 888 is one of the few casinos I trust and this experience is making me question their integrity.

Posted on July 28, 2020

I have received the lacking funds yesterday (July 27) in my bank account so all is well and 888 remains one the top online gaming platforms on my list. Thanks askgamblers forum and 888.

AskGamblers
Posted on July 28, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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