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888 Casino - Withdraw not processed after almost a month, 22 days

UNRESOLVED

Complaint Info

Disputed casino

888 Casino
2 months ago

I am extremely frustrated with 888Casino’s handling of my withdrawal request. It has now been 22 days since I initiated the withdrawal, and despite multiple emails and live chat conversations with support agents, my withdrawal is still pending and can still be reversed.

Every time I reach out, I am told that the issue will be "fixed shortly," yet nothing has changed. There is no transparency, no valid explanation, and no indication of when my funds will actually be processed.

This kind of delay is completely unacceptable for a reputable online casino. Players should not have to wait nearly a month to receive their rightful winnings, especially when most casinos process withdrawals within days.

I am bringing this complaint to AskGamblers in hopes of getting a proper resolution and warning other players about my experience. I urge 888Casino to process my withdrawal immediately and provide a clear response regarding why this delay has occurred.

AskGamblers
2 months ago

Dear @BenPilon,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
1 month ago

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.