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888 Casino - Payments not received in weeks

RESOLVED
Complaint Info
Disputed casino 888 Casino
Reason Delayed payment
Amount £ 3000
Posted on April 7, 2021

Hi Askgamblers,

I have made 3 withdrawal orders but not received the payments.

First one was approved on 11/03/21 of 1378GBP

Second one was approved on 13/03/21 of 801 GBP

Third one was approved on 25/03/21 of 821 GBP

I contacted the support team several times and all what I had that the money been transferred and I need to check with my bank. I checked with my bank and they confirmed that no money been received. Can you please help solve this issue?

Many thanks,

Khaled

AskGamblers
Posted on April 12, 2021

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Posted on April 15, 2021

Hi askgamblers
I received all the payments ,thanks for the help and support
Thanks to 888 casino as well .
Best regards

AskGamblers
Posted on April 16, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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