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888 Casino - No payment after 5 days request for withdrawal

RESOLVED
Complaint Info
Disputed casino 888 Casino
Reason Verification issues
Amount £ 200
Posted on July 23, 2014

Username on 888 Casino :baldparrot

Requested a withdrawal of £200 on the 24/10/2013

Submitted verification documents : driving licence.

Withdrawal still not processed or paid after five days. Have deposited twice, happy to take both payments of my deposit quickly but when it comes to withdrawal taking almost a week and still not in the processing stage of payment.

Please advise, i'd like this withdrawal made quicker than this is taking its quite ridiculous considering the money was taking from my account the same day but when it comes to withdrawing processing of that not even happening.

Thanks

Posted on October 30, 2013

We have reviewed the case, and we see that it is resolved, as your cashout has now been received.

You have also contacted our support team who have advised you on the reasons for the cashout time frame.

Thanks,

AskGamblers
Posted on November 3, 2013

Dear @baldparrot,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

AskGamblers
Posted on November 7, 2013

 This complaint can be considered solved!

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