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888 Casino - Have not heard anything back from them

UNRESOLVED

Complaint Info

Disputed casino

888 Casino

Amount

$ 10336

1 month ago

I have deposited thousands and thousands of dollars with zero issues. I gave up trying to win on this site so tried to withdraw the rest of my money $10,336 total and haven’t received it, nor have heard anything back from them, also they took the time to delete my account so I can’t even get in contact with the useless online chat they have. It’s been over a week since I withdrew my money when they said they would contact me within 72 hours. Haven’t heard a word from them. They also have never picked up the customer service phone number I had to find on google. have verified my account multiple times with them with no response.

Just for clarification, these aren’t even winnings I withdrew.. this is literally the rest of my money I had in my account after losing thousands I gave up trying to win so pulled out the rest of my $10,336 before I lost that as well.

AskGamblers
1 month ago

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.