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888 Casino - Delayed withdrawal and still pending

UNRESOLVED

Complaint Info

Disputed casino

888 Casino

Amount

$ 555

Posted on January 8, 2025

I have submitted my withdrawal request on 31 December 2024. My account is fully verified with confirmation email. Till today, my withdrawal status still under "Awaiting Process". The weird thing is the withdrawal status keeps changing from " In Process" to "Awaiting Process", it's seem like they didn't initiate and process my withdrawal at all as they promised 4 to 7 days available in my bank. I'm feeling tired with their withdrawal.

Posted on January 10, 2025

The withdrawal team NEVER execute my withdrawal at all. Always let the system bounce back. From Awaiting Process to In Process and to Awaiting Process again. The customer service told me REPROCESS. This is 4th Reprocess. It's ridiculous and dishonest gambling company.

Posted on January 10, 2025

This is the reply from 888 withdrawal department.

AskGamblers
Posted on January 13, 2025

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.