Ag Awards

888 Casino - Cashout issue

Complaint Info
Disputed casino 888 Casino
Reason Delayed payment
Amount $ 150
Posted on July 23, 2014

hi my names michelle dean, ive been waiting 20 days for my cashout to arrive from i asked the cashier today about this matter and she said she is waiting for my documents to arrive and that an email was sent on the 7/9 of which was not the case atall as ive checked every email in my account and none was sent to me. i can sort this matter but again its going to take me another month before i recieve this cash.i needed the cash for a matter at home. but now it is too late . so id like it if u could send this $150 back to my account as i have an important tourament this week and dont have the cash to play as ive had to pay bills instead . bit upsetting, but if u could sort this matter for me it would be very much apprecited.... yours michelle dean (poshbird002

Posted on September 20, 2011

Hi Michelle,

I have spoken with operations and you should be seeing your funds cashed out within 24hrs.

Please don't hesitate to contact me directly if there is anything else you need



rachel.he­[email protected]­888­hol­din­

Posted on October 4, 2011

Dear @poshbird002,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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