Complaint #63 4raBet Casino

Withdrawal not received since 1 week

By NalinHaldwani

3 weeks ago

I placed a withdrawal request on May 29 for Rs. 1240. It has been marked as paid out, but I haven't received the funds in my account. It's been more than a week.

Token number - eh6PCXkWkbMpAuVq2N5uLVagYZv0lxlX

SUP-1510816

I have shared my bank statement with you multiple times. Please credit my money to me.

You guys used to cheat in deposits, but you started cheating in withdrawals too.

Disputed Casino 4raBet Casino

Reason Delayed payment

Amount ₹1240

Discussion

AskGamblers

• Support Team

2 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

NalinHaldwani

2 weeks ago

I would like to update this complaint.

The issue has now been resolved. The original withdrawal was not credited to my bank account and remained unresolved for two weeks. After investigation, 4rabet confirmed the withdrawal had failed and returned the funds to my account. I then submitted a new withdrawal request, which was processed successfully.

While no money was lost, the resolution took longer than expected and support communication was often unclear.

I thank AskGamblers for assisting with the resolution of this matter.

NalinHaldwani

2 weeks ago

Dear AskGamblers,

I wish to inform you that I still haven't received the funds in my balance. I am tracking your and 4rabet responses daily.

I request you to keep the complaint open to I receive the funds in my account. I will reply to this compliant myself once I receive the funds.

As 4rabet has accepted 3 days ago that the withdrawal is unsuccessful and the funds will be credited to my balance, I request them to credit the amount at the earliest. This should be an almost instant process not taking days. Please don't let your payment processor delays ruin our customer experience.

Also, I would request 4rabet to reply to my comment at the earliest. The reply to their previous complaints show that they reply to the complaint only when the timer is about to end and the complaint would be marked resolved.

Regards,
Nalin Haldwani

4raBet Casino

• Representative

2 weeks ago

Dear NalinHaldwani,

We have reviewed withdrawal SUP-1510816 (Token: eh6PCXkWkbMpAuVq2N5uLVagYZv0lxlX) and would like to inform you that the transaction has been identified as unsuccessful.

As a result, the funds are being returned through the appropriate internal procedure and will be credited back to your 4RABET balance. We kindly ask you to wait while the return process is completed.

Please be assured that the funds remain secure. Once the procedure is finalized, the amount will automatically become available in your gaming account balance.

Thank you for your patience and understanding.

For further assistance, please contact our support team via Telegram @help4rabetsupport_bot or email [email protected]

4raBet Casino Complaint Stats

Resolved 26 / 26

Avg. Amount $290

Avg. Complaint Duration 20 days

Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino

Withdrawal marked successful but funds not received

Dear AskGamblers Team,

I would like to file a complaint against 4raBet regarding a withdrawal issue.

My withdrawal request was marked as "Successful" by 4ra Bet; however, the funds have not been credited to my bank account. Despite waiting for the stated processing period and checking with my bank, I have not received the money.

Account Details:

Casino/Bookmaker: 4raBet

Username: <removed>

Withdrawal Amount: ₹28500

Withdrawal Date: 12/06/2026

Withdrawal/Transaction ID: Iu7B0vrVsN8dsPvGmdKKDx7yPDtf6mlh

I have already contacted 4raBet support, but the issue remains unresolved. The operator claims the withdrawal was successful, yet I have not received the funds in my bank account.

I kindly request that AskGamblers investigate this matter and assist me in obtaining:

The UTR/Bank Reference Number for the transaction.

Proof of payment from the operator.

A resolution ensuring that the withdrawn amount is credited to my bank account or returned to my gaming account.

Thank you for your assistance. I look forward to your support in resolving this issue.

Sincerely,

94h left

₹28,500

Complaint regarding delay in withdrawal processing

My User ID In Casino < sewnt to the casino >

I would like to lodge a complaint against 4RABET regarding the unreasonable delay in processing my withdrawal request of INR 20,000, which was initiated on 07-06-2026.

Despite submitting all the documents requested by their support team, I have been receiving the same generic response for the past 10 days without any resolution or clear explanation. The withdrawal remains pending, and the support team has failed to provide a satisfactory update on the status of my funds.

I request your intervention in this matter and ask that 4RABET be directed to process my withdrawal immediately or provide a valid reason for the delay.

Thank you for your assistance.

78h left

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Deposit pending from 15 days

I have been a regular 4rabet user for about three years, and I am extremely disappointed with the recent issue regarding my deposit. On 31/05/2026, I made a UPI deposit of 13,999 INR through PhonePe. The transaction has been pending for many days and the amount has neither been credited to my 4rabet account nor refunded to my bank. The transaction details are UTR: 380962924583 and reference SUP-1506861.

I contacted my bank by phone and was informed that the transaction was successfully processed from their side. Despite this, 4rabet’s Telegram support, email support, and other customer support channels keep sending the same repeated message that the transaction is “still in process,” without providing any real solution. I was even given a specific timeline for resolution, but that timeline has already passed and nothing has changed.

It has now been around ten days since the transaction, and I still have not received my refund or the deposit in my account. As a long‑time user, this situation has completely damaged my trust. I feel that my money is stuck without justification, and the repeated standard replies from support are very frustrating.

I request that my deposit of 13,999 INR linked to UTR: 380962924583 and SUP-1506861 be resolved immediately by either crediting the amount to my 4rabet account or processing a full refund to my bank account without any further delay. I also expect a clear explanation for this delay and assurance that such an issue will not be repeated in the future.

Resolved

I would like to request you that please give me my deposit amount

Hello

My transaction amount 1700

4rabet uuid 4b500e36-0f7a-466c-b0bf-c2859593731e

Utr no 207630543542

Date and time 3june 2026 11:27pm

Hello sir with respect I would like to request you that please give me my deposit amount this is not the first time you are doing this for me this is very big amount so please don't fraud with me please provide me my deposit

I have uploaded all the screenshot of payment and proofs

Once they fraud my 1000 rupees and now they are frauding my 1700

When i completed the payment then I didn't received the option to submit the payment confirmation there was error showing when I came back to submit the utr

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Issue with deposit

I had a very disappointing experience with 4rabet regarding my deposit issue. My payment was successfully debited from my bank account through the QR code provided by their platform, but even after 3 days the amount is still not credited to my wallet.

I provided all proofs including bank statement, transaction details, and UTR number, yet support keeps giving repeated delays and generic responses instead of a proper resolution. Their payment provider is also unresponsive.

As a customer, it is frustrating to wait this long for funds that were successfully transferred. I request 4rabet to resolve deposit issues faster and take proper responsibility for their payment system instead of making customers suffer for days.

Resolved

₹999

Delayed withdrawal and no UTR provided

I am reporting a severe delay in my withdrawal from 4rabet. My transaction (ID: AYkR7qBl0dOrEleDJl6XADQQQckCPp3h) has been pending since April 24, 2026.
Despite multiple follow-ups via Ticket SUP-1389942, I am receiving only scripted responses. On May 11, their agent Raj Kumar promised a resolution within 24 hours, but the deadline has passed with no funds in my bank account.
The casino claimed on Trustpilot that the transaction is "Paid out," but they are refusing to provide a valid RRN (Retrieval Reference Number) or UTR so that I can track the funds with my bank. This lack of transparency and constant delay is unacceptable. I have already contacted the Curacao Gaming Commission and now I request AskGamblers to intervene to help me recover my legitimate winnings.

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Withdrawal pending for 45 days despite being marked paid out

Dear AskGamblers Support,

I am writing to file a complaint regarding my withdrawal issue with the casino.

My withdrawal was marked as “Paid Out” on 19/03/2026, but the funds have still not been credited to my bank account even after 45 days.

On the same day, I contacted the casino’s support team and submitted all the required documents, including my bank statement, to prove that the payment has not been received.

Since then, every time I follow up, I receive the same repeated response stating that:

*My case has been submitted to the finance department

*The payment provider is reviewing the transaction

*They are waiting for confirmation

However, no actual resolution, proof of transfer, transaction reference, or definite timeline has been provided.

It has now been 45 days, which is an unreasonable delay for a withdrawal that was already marked as completed.

I kindly request AskGamblers to investigate this matter and help obtain:

1. Clear proof of the transaction from the casino/payment provider

2. A specific timeline for resolution

3. Immediate release of my pending withdrawal if the transaction has not actually been processed

I have been patient and cooperative throughout this process, but the repeated generic replies without progress are unacceptable.

Thank you for your assistance.

Sincerely,

Withdrawal date: 19/03/2026

30h left

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Deposit not credited it has been twelve days

Dear AskGamblers,

I am writing to report an issue regarding a deposit that has not been credited to my account.

I made a deposit on 18th April 2026 for an amount of ₹2000, but the funds have still not been reflected in my account.

Here are the transaction details for your reference:
• Amount: ₹2000
• Date of Deposit: 18 April 2026
• UUID: e4435306-c37c-4aa7-95c5-f2d46d69f4f2
Complaint id : SUP-1362362 316601710575

The payment was successfully completed from my side, but the balance has not been updated. I request you to kindly check the transaction status and credit the amount to my account as soon as possible.

Resolved

Deposit was not credited or refunded back

I made a deposit on 1st April 2026 of INR 50000 to my 4ra Bet account, but the amount has not been credited yet. Despite contacting customer support multiple times, I have not received any proper resolution or clear response.
I have already attached all required transaction details, but the issue remains unresolved.
I request assistance in resolving this matter, either by crediting the deposited amount to my account or issuing a full refund as soon as possible.

Resolved

Withdrawal not done

Title: Withdrawal Delayed Beyond Timeframe – No Proper Resolution from 4Rabet

I am facing a serious issue with my withdrawal on 4Rabet.

I requested a withdrawal of ₹3805 on 25.04.2026 at 23:29:47, and the status is still showing “In processing”, even though the promised timeframe has already been completed.

Previously, I made another withdrawal of ₹3073 on 08.04.2026 which was processed successfully, but this current transaction is being unnecessarily delayed.

I have already contacted customer support multiple times, and each time they respond with the same message saying:
"We are in touch with the payment system and working to resolve the issue. Please wait."

However:

- No exact reason for the delay is provided
- No clear timeline is given
- No proper resolution has been offered

This is very frustrating and unprofessional. My money is stuck without any transparency.

Transaction Details:

- Amount: ₹3805
- Date: 25.04.2026
- Status: In Processing
- Fee: ₹0

I request AskGamblers to intervene and help resolve this issue as soon as possible. I want either:

1. My withdrawal to be processed immediately, OR
2. The amount to be returned to my account balance

Delaying user funds without valid explanation raises serious concerns about the platform's reliability.

I am ready to provide all necessary proofs and screenshots if required.

Thank you.

Resolved

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