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Withdrawal Not Received Despite Paid Out Status


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By Vtanwar
3 months ago

Dear AskGamblers Team,

I am filing this complaint against 4raBet casino for a delayed withdrawal.

I requested a withdrawal on 11-03-2026 and the status shows "Paid Out" in my account. As of March 13, no funds have been credited to my bank account.

I submitted my bank statement as they requested, but casino support has not provided any update, transaction proof, or resolution.

Key details:

- Status: "Paid Out" (screenshot attached)

- No incoming transaction in bank (statement attached)

- UUID: ee6a4d­40-­e7a­f-4­16b­-b9­7f-­0c4­6ea­d5011d

- Withdrawal Token: l5UCkX­Xgr­z02­4yO­c2e­MX0­Sge­7JR­1w1z8

I have already emailed the casino demanding proof of payout and immediate crediting, but no satisfactory response.

Please mediate to:

1. Obtain payout proof with transaction ID from the casino.

2. Ensure funds are credited promptly.

All relevant screenshots and emails are attached. I can provide more info if needed.

Thank you for your help.

Regards,


Disputed Casino 4raBet Casino
Amount ₹12460

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Vtanwar,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello VITANWAR, we understand that the issue is still unresolved and appreciate you reaching out again. As previously advised, the payment was successfully processed, so we kindly ask you to provide an updated stamped bank statement along with an official response from your bank regarding the transaction with UTR 016379641185. This information is required for us to proceed further with your case. Please contact our support team via Telegram @help4­rab­et_­sup­por­t_bot or email [email protected]
so we can assist you further.
User name loyalty-level-2
Dear 4rabet team,
I Didn't receive withdrawal yet. I already sent you my bank statement. If you payout me successfuly then share payout receipt.
Again Provide evidence that the payment was made. Some random UTR is not consider as a proof. You may attach it to the complaint thread or send it to my registered email.

4raBet Casino Complaint Stats

Resolved 26 / 26
Avg. Amount $290
Avg. Complaint Duration 20 days
Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino
Deposit pending from 15 days

I have been a regular 4rabet user for about three years, and I am extremely disappointed with the recent issue regarding my deposit. On 31/05/2026, I made a UPI deposit of 13,999 INR through PhonePe. The transaction has been pending for many days and the amount has neither been credited to my 4rabet account nor refunded to my bank. The transaction details are UTR: 380962924583 and reference SUP-1506861.


I contacted my bank by phone and was informed that the transaction was successfully processed from their side. Despite this, 4rabet’s Telegram support, email support, and other customer support channels keep sending the same repeated message that the transaction is “still in process,” without providing any real solution. I was even given a specific timeline for resolution, but that timeline has already passed and nothing has changed.


It has now been around ten days since the transaction, and I still have not received my refund or the deposit in my account. As a long‑time user, this situation has completely damaged my trust. I feel that my money is stuck without justification, and the repeated standard replies from support are very frustrating.


I request that my deposit of 13,999 INR linked to UTR: 380962924583 and SUP-1506861 be resolved immediately by either crediting the amount to my 4rabet account or processing a full refund to my bank account without any further delay. I also expect a clear explanation for this delay and assurance that such an issue will not be repeated in the future.


Status solved Resolved