Dear AskGamblers Team,
I am raising this complaint against 4raBet regarding a missing withdrawal payout.
On the 4raBet platform, my withdrawal status is showing as processed / "Payout, " but the funds have NOT been credited to my bank account yet.
Key Details:
1. Account KYC Status: Fully verified.
2. Bonus: No bonus was active; all winnings were from real money.
3. Withdrawal History: I have successfully withdrawn funds previously.
4. Issue: The casino shows the payout as completed, but no money has arrived in my bank account. The support team has not provided a valid UTR / transaction reference number to track the payment.
I request that AskGamblers kindly mediate and urge 4raBet to either share the valid UTR reference number or release my funds immediately.
Thank you.
Dear @mj5593266,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Regarding your withdrawal request (Token: 2Kcropp2p2nSuNyR5GrCZfEZL2Zo4A6u):
We can confirm that your withdrawal has been successfully processed from our side under UTR: 620800463385.
Please allow up to 24 hours for the funds to reflect in your bank account. If the money does not arrive within this period, we kindly ask you to contact your bank directly and provide them with the UTR number (620800463385) so they can trace the transaction.
If your bank is unable to locate the payment, please collect and forward us the following documents so our Finance Team can launch an investigation:
Bank Statement: An official bank statement up to the current date bearing an official bank stamp.
Official Bank Response: A written confirmation or email thread from your bank regarding this transaction, saved in PDF format.
Both documents are required for us to take further action. Thank you for your cooperation!
Dear @mj5593266,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Your withdrawal (Token: 2Kcropp2p2nSuNyR5GrCZfEZL2Zo4A6u) was successfully sent from our side under UTR: 620800463385.
Please wait up to 24 hours for your bank to credit the balance. If it doesn't arrive by then, share the UTR with your bank to track down the funds.
If the bank cannot trace the payment, please send us a stamped PDF bank statement and an official written PDF response from your bank explaining the missing deposit. Once received, our team will investigate immediately via Telegram (@help4rabetsupport_bot) or email ([email protected]).
4raBet Casino Complaint Stats
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