Casino Complaints

Not crediting 3000 INR successful UPI deposit


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By Vtanwar
11 months ago

Casino Name: 4RaBet

Username: <removed>

Issue: Deposit not credited despite a successful transaction

Amount: ₹3000

Date of transaction: 01-12-2025

Payment method: UPI

UTR/Reference number: 836502920522

On 01.12.2025, I made a deposit of ₹3000 through UPI. The amount was instantly debited from my bank account, and NPCI status shows “Transaction Successful – Amount credited to beneficiary account”.

I have attached:

- UPI transaction screenshot

- NPCI success message

- UTR: 836502920522

Despite this clear proof, 4raBet has not credited ₹3000 to my gaming wallet even after 5+ days. Their support ignores the evidence and gives only generic replies.

I request you to please mediate and force 4raBet to:

1. Immediately credit ₹3000 to my account

2. Add the deposit bonus that was active at the time of deposit

3. Compensate for the unnecessary delay and mental harassment

This is not the first such complaint I have seen against them. They seem to deliberately delay or deny successful deposits.

Thank you for your help.

Disputed Casino 4raBet Casino
Amount ₹3000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Vtanwar,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Vtanwar,

We are still reviewing your case and have received an initial response from our technical center. They advised that the best option is to contact live support with a detailed description of the situation, as this will be the fastest and most effective way to resolve the issue.

Please let us know if you need any assistance reaching live support.

Kind regards,
4raBet Team
User name
Dear Vtanwar,

We have taken your request into work. The ticket number is SUP-931741.

You can refer to this ticket number when contacting our live chat for status updates. We will also provide updates on this platform as the investigation progresses.

Thank you for your patience and cooperation.


Best regards,
4raBet Team

4raBet Casino Complaint Stats

Resolved 58 / 61
Avg. Amount $193
Avg. Complaint Duration 19 days
Avg. Response Time 3 days

4raBet Casino Complaint Summary

Most user complaints about this operator fall under the Deposits category.
So far, 28 out of 28 complaints in this category have been resolved.
This operator's average complaint duration is 19 days, while the average duration across all operators is 8 days.

4raBet Casino Complaints

See all complaints for this casino
Deposits still processing

Dear AskGamblers Complaints Team,


I am submitting this formal complaint regarding two successful UPI payments made for deposits to my 4Rabet account through the website mentioned above. Both amounts were debited successfully from my bank account, but they have not been credited to my 4Rabet wallet.


Transaction 1:


Amount: ₹3,000

Date: 4 October 2026, 01:36 AM

PhonePe Transaction ID: T2610040136044258387503

UTR: 991220702547

Payee shown: Rahul Dangi


Transaction 2:


Amount: ₹999.90

Date: 16 October 2026, 08:51 PM

PhonePe Transaction ID: T2610162051254004844008

UTR: 676378066882

Payee shown: malik gen store


Total pending amount: ₹3,999.90


The first payment has remained unresolved for approximately 20 days, and the second payment has also not been credited despite the successful transaction confirmation.


I have contacted 4Rabet customer support multiple times. Unfortunately, I keep receiving the same response that the issue is being investigated, without any concrete resolution or clear timeline.


I request AskGamblers to review my complaint and assist in escalating this matter to the relevant operator, if eligible. I ask that both transactions be investigated using their respective UTRs and that the operator provide written confirmation of the funds' status.


I request that the pending amounts be credited to my wallet or refunded appropriately if the deposits cannot be completed.


I am attaching both payment screenshots as evidence and can provide previous support conversations if required.


Thank you for your assistance.


4Rabet Username and email < removed and sent to the casino >

Status solved Resolved
₹3,999