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Not crediting 3000 INR successful UPI deposit


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By Vtanwar
6 months ago

Casino Name: 4RaBet

Username: <removed>

Issue: Deposit not credited despite a successful transaction

Amount: ₹3000

Date of transaction: 01-12-2025

Payment method: UPI

UTR/Reference number: 836502920522

On 01.12.2025, I made a deposit of ₹3000 through UPI. The amount was instantly debited from my bank account, and NPCI status shows “Transaction Successful – Amount credited to beneficiary account”.

I have attached:

- UPI transaction screenshot

- NPCI success message

- UTR: 836502920522

Despite this clear proof, 4raBet has not credited ₹3000 to my gaming wallet even after 5+ days. Their support ignores the evidence and gives only generic replies.

I request you to please mediate and force 4raBet to:

1. Immediately credit ₹3000 to my account

2. Add the deposit bonus that was active at the time of deposit

3. Compensate for the unnecessary delay and mental harassment

This is not the first such complaint I have seen against them. They seem to deliberately delay or deny successful deposits.

Thank you for your help.

Disputed Casino 4raBet Casino
Amount ₹3000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Vtanwar,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Vtanwar,

We are still reviewing your case and have received an initial response from our technical center. They advised that the best option is to contact live support with a detailed description of the situation, as this will be the fastest and most effective way to resolve the issue.

Please let us know if you need any assistance reaching live support.

Kind regards,
4raBet Team
User name
Dear Vtanwar,

We have taken your request into work. The ticket number is SUP-931741.

You can refer to this ticket number when contacting our live chat for status updates. We will also provide updates on this platform as the investigation progresses.

Thank you for your patience and cooperation.


Best regards,
4raBet Team

4raBet Casino Complaint Stats

Resolved 26 / 26
Avg. Amount $290
Avg. Complaint Duration 20 days
Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino
Deposit pending from 15 days

I have been a regular 4rabet user for about three years, and I am extremely disappointed with the recent issue regarding my deposit. On 31/05/2026, I made a UPI deposit of 13,999 INR through PhonePe. The transaction has been pending for many days and the amount has neither been credited to my 4rabet account nor refunded to my bank. The transaction details are UTR: 380962924583 and reference SUP-1506861.


I contacted my bank by phone and was informed that the transaction was successfully processed from their side. Despite this, 4rabet’s Telegram support, email support, and other customer support channels keep sending the same repeated message that the transaction is “still in process,” without providing any real solution. I was even given a specific timeline for resolution, but that timeline has already passed and nothing has changed.


It has now been around ten days since the transaction, and I still have not received my refund or the deposit in my account. As a long‑time user, this situation has completely damaged my trust. I feel that my money is stuck without justification, and the repeated standard replies from support are very frustrating.


I request that my deposit of 13,999 INR linked to UTR: 380962924583 and SUP-1506861 be resolved immediately by either crediting the amount to my 4rabet account or processing a full refund to my bank account without any further delay. I also expect a clear explanation for this delay and assurance that such an issue will not be repeated in the future.


Status solved Resolved