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Deposit of inr 3500 not credited even after 15 days


1 month ago

My deposit of inr 3500 has not been credited. I made the deposit on 12/04/2026. Transaction was succesful from my side but amount never credited to my gaming account. Dear AskGambler team please help me in this matter. I have been trying to contact them but they did not give any satisfactory solution. All the proofs have been attached along with the complaint.

Disputed Casino 4raBet Casino
Amount ₹3500

Discussion

User name

Dear @Mereal12,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello MEREAL12, we understand your concern about the deposit and the refund issue. Upon reviewing your bank statement, transaction SUP-1339406 (646805248969) has a Failed status, and in such cases the funds are generally returned automatically. If the money has still not been credited back to you, please obtain an official statement from your bank in PDF format confirming the details of this transaction so we can proceed with further checks. For additional assistance, please reach out to our support team via Telegram @help4­-ra­bet­_su­ppo­rt_bot or by email at [email protected].
User name

Dear @Mereal12,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello MEREAL12, we understand your concern regarding the deposit and the situation with the refund. After reviewing your bank statement, transaction SUP-1339406 (646805248969) is confirmed as Failed, and in such cases the funds are usually returned automatically. If the amount has not been received, please request an official response from your bank regarding this transaction in PDF format so we can proceed with further verification. Kindly contact our support via Telegram @help4­rab­et_­sup­por­t_bot or email [email protected]
so we can assist you further.

4raBet Casino Complaint Stats

Resolved 26 / 26
Avg. Amount $290
Avg. Complaint Duration 20 days
Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino
Deposit pending from 15 days

I have been a regular 4rabet user for about three years, and I am extremely disappointed with the recent issue regarding my deposit. On 31/05/2026, I made a UPI deposit of 13,999 INR through PhonePe. The transaction has been pending for many days and the amount has neither been credited to my 4rabet account nor refunded to my bank. The transaction details are UTR: 380962924583 and reference SUP-1506861.


I contacted my bank by phone and was informed that the transaction was successfully processed from their side. Despite this, 4rabet’s Telegram support, email support, and other customer support channels keep sending the same repeated message that the transaction is “still in process,” without providing any real solution. I was even given a specific timeline for resolution, but that timeline has already passed and nothing has changed.


It has now been around ten days since the transaction, and I still have not received my refund or the deposit in my account. As a long‑time user, this situation has completely damaged my trust. I feel that my money is stuck without justification, and the repeated standard replies from support are very frustrating.


I request that my deposit of 13,999 INR linked to UTR: 380962924583 and SUP-1506861 be resolved immediately by either crediting the amount to my 4rabet account or processing a full refund to my bank account without any further delay. I also expect a clear explanation for this delay and assurance that such an issue will not be repeated in the future.


Status solved Resolved