Complaint #98 4raBet Casino

Deposit not credited for more tham 10 days

By RAVI C.

3 weeks ago

On 21st July 2026 at 1:53 AM, I deposited an amount of ₹10,000 via UPI. The transaction was successful from my bank account (Central Bank of India), but the money has not yet been credited to my 4RA BET wallet.

Here are the details of the transaction for your reference:

4RA BET User ID / Registered Mobile Number: 9839437056

Transaction Amount: ₹10,000

Date & Time: 21 Jul 2026, 1:53 am

UPI Transaction ID: 656879074240

Sender Name: < removed >

STATEMENT PASSWORD Mp6151@7056

Disputed Casino 4raBet Casino

Reason Amount not credited

Discussion

AskGamblers

• Support Team

1 week ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

4raBet Casino

• Representative

1 week ago

Dear Ravi C, although both transactions may appear successful from your side, the payment system has completed its verification and officially marked deposits SUP-1652076 656879074240 and SUP-1525946 196429731857 as "Failed". Please check whether the funds have already been returned to your account. If the amount has not been refunded yet, we recommend contacting your bank to trace the transactions and confirm the current status or location of the funds. Thank you for your patience, and for further assistance, please contact 4RABET Support via Telegram @help4rabetsupport_bot or email [email protected].

hi.main.ravi

• India

1 week ago

I am writing to update my complaint regarding 4RABET. Their latest response claiming the transaction "Failed" is just another delay tactic. This is not the first time I am facing this issue with them; they have wrongfully withheld and eaten up my money in the past as well, which I never received back.My bank has already debited the current amount from my account and officially confirmed it as a "Successful" transfer to their gateway. 4RABET is deliberately delaying the process, making false excuses about the payment gateway, and refusing to credit my funds. It is completely unacceptable for a betting platform to repeatedly trap and steal a player's funds like this.Due to this constant harassment and fraud behavior, I have also requested them to permanently block my account under the Self-Exclusion / Responsible Gambling policy, as I do not wish to play on this platform anymore.I request the AskGamblers team to take strict note of this fraudulent behavior, blacklist this operator if necessary, and help me get my hard-earned money back immediately.Transaction ID: SUP-1652076 656879074240Status: Confirmed Successful by Bank / Denied by Casino

4raBet Casino

• Representative

1 week ago

Dear Ravi C, although the transaction may appear successful on your side, the payment system has completed its verification and officially marked deposit SUP-1652076 656879074240 as "Failed". Please check whether the funds have already been returned to your account. If the amount has not been refunded, we recommend contacting your bank to trace the transaction and confirm the current status or location of the funds. Thank you for your patience, and for further assistance, please contact 4RABET Support via Telegram @help4rabetsupport_bot or email [email protected].

4raBet Casino Complaint Stats

Resolved 37 / 37

Avg. Amount $244

Avg. Complaint Duration 17 days

Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino

Withdrawal not going through

I am trying to withdraw my funds but the system automatically closes the request after sometime without any reason.

I tried to reach their support but there is no response. Also I am unable get any mail notifications from the casino, nor am I able to get any otp etc. In spite of my email being verified.

54h left

4ra Bet Casino - 25000 INR Withdrawal marked paid out but not received

I am raising this complaint regarding a ₹25,000 withdrawal that has not reached my bank account even though 4rabet shows its status as “Paid out.”

I made the disputed withdrawal on 09 August 2026 at 21:53:28.

Amount: ₹25,000
Withdrawal Token: 2tTHGq5ydSDiv7Rtzi7Y7RwqpgJaN9nl
Case ID: SUP-1725864
UUID: 5b89975a-a0e7-4c7d-8cd9-e25ce8774cbd

There is one important point that I want to make very clear. I made TWO separate withdrawals of ₹25,000 each within a few hours.

The first withdrawal was made on 09 August 2026 at 21:53:28. This is the disputed transaction mentioned above, and I have NOT received this ₹25,000.

I made another separate ₹25,000 withdrawal on 10 August 2026 at 01:14:30. That second withdrawal was successfully credited to my bank account. Both withdrawals are shown as “Paid out” on 4rabet, but only the second withdrawal reached my bank account.

I am attaching a screenshot of my 4rabet payment history showing both ₹25,000 withdrawals, their separate dates, times and tokens. This complaint relates ONLY to the first withdrawal dated 09 August 2026 at 21:53:28.

I have contacted 4rabet support almost every day regarding the missing withdrawal. They asked me to provide my bank statement, which I submitted. When an official statement containing the IFSC code was required, I personally visited my bank and obtained it and submitted it to 4rabet.

For several days, support repeatedly told me that my statement had been forwarded to their Finance Team/payment provider for verification and that they were waiting for a response. I was also told that the withdrawal had been processed from their side and that my money was safe.

However, after waiting for many days, I was again asked to provide an updated bank statement covering the period from the withdrawal date up to the present date. I have still not received a clear explanation about what happened to this specific ₹25,000 payment.

I am not making a general accusation against the platform. I only want this specific withdrawal to be traced properly and a clear resolution provided. If the payment was genuinely sent, I request that the operator/payment provider provide the relevant transaction/reference details that can establish where this specific ₹25,000 payment was sent.

I request AskGamblers to assist in resolving this case and determining why the first ₹25,000 withdrawal marked as “Paid out” has not reached my bank account.

54h left

₹25,000

Withdrawal marked as paid but money not received

Dear AskGamblers Team,

I am raising this complaint against 4raBet regarding a missing withdrawal payout.

On the 4raBet platform, my withdrawal status is showing as processed / "Payout, " but the funds have NOT been credited to my bank account yet.

Key Details:

1. Account KYC Status: Fully verified.

2. Bonus: No bonus was active; all winnings were from real money.

3. Withdrawal History: I have successfully withdrawn funds previously.

4. Issue: The casino shows the payout as completed, but no money has arrived in my bank account. The support team has not provided a valid UTR / transaction reference number to track the payment.

I request that AskGamblers kindly mediate and urge 4raBet to either share the valid UTR reference number or release my funds immediately.

Thank you.

21h left

₹19,000

Delayed 50000 INR payout under support ticket SUP1673437

Dear AskGamblers,

I am writing to formally request your urgent assistance regarding a severely delayed withdrawal issue with 4rabet Casino, as I am facing technical difficulties submitting a complaint directly through your web portal. Below are my account details:

Player UUID: 2fa89821-0533-46b9-a700-edc9e08f970b

Registered Email: <removed>

Disputed Amount: ₹50,000

Official Support Ticket ID: SUP-1673437

On 25th July 2026, I requested a withdrawal of ₹50,000.

The casino instantly updated my dashboard status to "Paid Out". However, it has been over 16 days, and no funds have been credited to my bank account.

When I requested the mandatory 12-digit UTR (Unique Transaction Reference) or RRN number as financial proof of the transfer, the casino's support team repeatedly failed to provide it. Instead, they have been using stalling tactics.

Initially, they blamed "external payment providers," and recently, a customer support manager named Lior sent me a generic automated response stating they are "thoroughly reviewing" the case. I have kept the Curaçao Gaming Authority ([email protected]) in copy on all previous emails, but 4raBet continues to ignore regulations and withhold my money without any valid proof of payment.

16 days have passed without any resolution.

I kindly request that your platform officially log this dispute against Ticket ID SUP-1673437, intervene with 4raBet management, and help me recover my funds.

85h left

₹50,000

2000 INR deposit not credited yet

Greetings,

I deposited 2000 INR in 28th of July 2026 and time was around 9:37 am.

It got deducted from my bank balance but not credited to my game balance.

I waited like 24hrs and then mailed them they said please keep patience we are working on it and forwarded your case to highest priority.

I kept emailing them like daily but got same response. Today it's been more than 11 days and I'm still getting the same emails to wait.

This isn't fair to wait that long even they are not giving me information for how long to wait. Always bots reply and it's frustrating.

Please help me get my money back as a refund or to my game balance. I will be grateful to you.

Thank you

Resolved

₹2,000

Rs 50000 withdrawal showing paid out but funds not received in bank

Hi Team,

Please help me with the resolution. I have initiated the withdrawal of ₹50000 from my 4rabet account wallet, which is showing as paid out but funds have not been received in my bank account.

I have shared my bank Statement with 4rabet team and it's been 4 days no proper response from 4rabet.

Token number: 0a0MJA70gXItdtQvzbwY42Ha17Y2vl9b

Date : 31st July 2026 12.17 PM (IST)

Amount: ₹50000

Please help me get a resolution.

Resolved

₹50,000

Deposit is still pending after 24hours

The amount I had deposited is still processing after 24 hours. It's been more than 24hours now my deposit is still pending. I have sent multiple requests; deposit my money fast into 4rabet wallet. Deposit my money fast it's been more than 24hours

I have already sent the proof.

The amount is 2000 rupees. I have attached the transaction statement below. Please pay my money fast.

Rejected

₹2,000

Deposited 5000 still not credited in my gaming account

Hello Team,

On 17th July I deposited 5000 through my 4rabet gaming account even though I did the payment successfully through phonepe deposit method; the money was not credited to my gaming account.

Everytime I reach out to web chat, gmail and telegram the response I'm getting an automated bot response like under review, checking with highest priority but no solution.

It's been 10 days; let me tell you it's a upi transaction which is instant. If I assume it failed the refund should be credited in 48 hours, whereas I didn't get any refund.

Please find all proofs attached

Resolved

₹5,000

Deposit not credited for 22 days

On 26 June 2026 I deposited Rs 9999.99 via UPI to 4rabet.

UTR: 488282835083

Beneficiary: MANOJ KASANA

Money debited from my bank but not credited to 4rabet wallet.

Ticket SUP-1581455 created. I sent PhonePe screenshot and bank statement 3 times.

Support replies:

- Kazi - forwarded to finance dept

- Mahal - "deposit SUP-1581455 488282835083 is being processed, funds will be credited ASAP"

- Amrita live chat - "deposit still being processed, waiting provider verification"

- Raj Kumar - generic replies

As of 17 July 7 PM, 22 days later, still not credited.

Request: Please credit Rs 9999.99 to my wallet or refund to my bank with proof.

Proofs attached: UTR screenshot, bank statement, all support emails and chat.

Resolved

My withdraw Status Paid Out But Money Not received Bank Account

Dear AskGamblers Team,

I am filing a fresh and urgent complaint against 4rabet Casino regarding a high-value withdrawal of ₹34,700 that is completely missing from my bank account, despite being marked as completed by the casino.

On 11 July 2026, I requested a withdrawal, and the casino updated the status to "Paid out" in my account history. However, it has been more than 6 days , and absolutely no funds have been credited to my bank account.

Here are the exact transaction details from my casino panel:

Withdrawal Amount: ₹34,700 INR

Date/Time of Transaction: 11.07.2026 11:18:49

Transaction Token: sUYtoyBKg5qNRI2MutfkMLqwrR24dskB

UUID:- ee97410a-269f-4fd7-a0b6-6e1e450a20ac

Current Status: Paid out

The casino has only provided an internal system "Token," which holds no value for a banking institution. My bank strictly requires a valid 12-digit Bank UTR (Unique Transaction Reference) number or RRN to trace any inward remittance. Without this, the bank cannot locate the money.

I request the AskGamblers team to intervene and ask 4rabet Casino to either provide the official bank UTR number as proof of a successful transfer or return the ₹34,700 back to my gaming balance immediately.

Thank you,

< personal information removed >

Please check my attached Bank statement; please check askgambler team

Bank statement Password:- < passwird removed >

71h left

₹34,700