Complaint #18 4raBet Casino

2 weeks and deposit is still not credited

By Abhass

8 months ago

Dear AG team. I have been following up from last 2 weeks with 4rabet. Its been 2 weeks they haven't resolved my deposit issue. All the time I am hearing same scripted lines that team is working. I have tried my level best to get my deposit of INR 1500. They are not helping me at all. Just giving the same excuse everytime.

Disputed Casino 4raBet Casino

Reason Amount not credited

Amount ₹1500

Discussion

AskGamblers

• Support Team

7 months ago

Dear @Abhass,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

4raBet Casino

• Representative

7 months ago

Dear Abhass,

Have you received any update from your bank?

Note: Kindly do not reply to this message until you have the information, since each response restarts our internal response timer.

Thank you for your understanding and cooperation.

Best regards,
4raBet Team

Abhass

7 months ago

I was told by the General email of the bank to contact the branch. I have raised my query to branch regarding the same issue. I will update once I have it.

4raBet Casino

• Representative

7 months ago

Dear Abhass,

Have you received any update from your bank? It’s very important that we review it, as we haven’t yet received your payment. Unfortunately, we’re unable to contact your bank directly — only you can request this information.

Please share all relevant details from your bank as soon as you have them.
Note: Kindly do not reply to this message until you have the information, since each response restarts our internal response timer.

Thank you for your understanding and cooperation.

Best regards,
4raBet Team

4raBet Casino Complaint Stats

Resolved 23 / 23

Avg. Amount $327

Avg. Complaint Duration 21 days

Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino

I would like to request you that please give me my deposit amount

Hello

My transaction amount 1700

4rabet uuid 4b500e36-0f7a-466c-b0bf-c2859593731e

Utr no 207630543542

Date and time 3june 2026 11:27pm

Hello sir with respect I would like to request you that please give me my deposit amount this is not the first time you are doing this for me this is very big amount so please don't fraud with me please provide me my deposit

I have uploaded all the screenshot of payment and proofs

Once they fraud my 1000 rupees and now they are frauding my 1700

When i completed the payment then I didn't received the option to submit the payment confirmation there was error showing when I came back to submit the utr

80h left

₹1,700

Withdrawal not received since 1 week

I placed a withdrawal request on May 29 for Rs. 1240. It has been marked as paid out, but I haven't received the funds in my account. It's been more than a week.

Token number - eh6PCXkWkbMpAuVq2N5uLVagYZv0lxlX

SUP-1510816

I have shared my bank statement with you multiple times. Please credit my money to me.

You guys used to cheat in deposits, but you started cheating in withdrawals too.

54h left

₹1,240

Issue with deposit

I had a very disappointing experience with 4rabet regarding my deposit issue. My payment was successfully debited from my bank account through the QR code provided by their platform, but even after 3 days the amount is still not credited to my wallet.

I provided all proofs including bank statement, transaction details, and UTR number, yet support keeps giving repeated delays and generic responses instead of a proper resolution. Their payment provider is also unresponsive.

As a customer, it is frustrating to wait this long for funds that were successfully transferred. I request 4rabet to resolve deposit issues faster and take proper responsibility for their payment system instead of making customers suffer for days.

79h left

₹999

Delayed withdrawal and no UTR provided

I am reporting a severe delay in my withdrawal from 4rabet. My transaction (ID: AYkR7qBl0dOrEleDJl6XADQQQckCPp3h) has been pending since April 24, 2026.
Despite multiple follow-ups via Ticket SUP-1389942, I am receiving only scripted responses. On May 11, their agent Raj Kumar promised a resolution within 24 hours, but the deadline has passed with no funds in my bank account.
The casino claimed on Trustpilot that the transaction is "Paid out," but they are refusing to provide a valid RRN (Retrieval Reference Number) or UTR so that I can track the funds with my bank. This lack of transparency and constant delay is unacceptable. I have already contacted the Curacao Gaming Commission and now I request AskGamblers to intervene to help me recover my legitimate winnings.

79h left

₹16,287

Withdrawal pending for 45 days despite being marked paid out

Dear AskGamblers Support,

I am writing to file a complaint regarding my withdrawal issue with the casino.

My withdrawal was marked as “Paid Out” on 19/03/2026, but the funds have still not been credited to my bank account even after 45 days.

On the same day, I contacted the casino’s support team and submitted all the required documents, including my bank statement, to prove that the payment has not been received.

Since then, every time I follow up, I receive the same repeated response stating that:

*My case has been submitted to the finance department

*The payment provider is reviewing the transaction

*They are waiting for confirmation

However, no actual resolution, proof of transfer, transaction reference, or definite timeline has been provided.

It has now been 45 days, which is an unreasonable delay for a withdrawal that was already marked as completed.

I kindly request AskGamblers to investigate this matter and help obtain:

1. Clear proof of the transaction from the casino/payment provider

2. A specific timeline for resolution

3. Immediate release of my pending withdrawal if the transaction has not actually been processed

I have been patient and cooperative throughout this process, but the repeated generic replies without progress are unacceptable.

Thank you for your assistance.

Sincerely,

Withdrawal date: 19/03/2026

74h left

₹37,226

Deposit not credited it has been twelve days

Dear AskGamblers,

I am writing to report an issue regarding a deposit that has not been credited to my account.

I made a deposit on 18th April 2026 for an amount of ₹2000, but the funds have still not been reflected in my account.

Here are the transaction details for your reference:
• Amount: ₹2000
• Date of Deposit: 18 April 2026
• UUID: e4435306-c37c-4aa7-95c5-f2d46d69f4f2
Complaint id : SUP-1362362 316601710575

The payment was successfully completed from my side, but the balance has not been updated. I request you to kindly check the transaction status and credit the amount to my account as soon as possible.

Resolved

Deposit was not credited or refunded back

I made a deposit on 1st April 2026 of INR 50000 to my 4ra Bet account, but the amount has not been credited yet. Despite contacting customer support multiple times, I have not received any proper resolution or clear response.
I have already attached all required transaction details, but the issue remains unresolved.
I request assistance in resolving this matter, either by crediting the deposited amount to my account or issuing a full refund as soon as possible.

Resolved

Withdrawal not done

Title: Withdrawal Delayed Beyond Timeframe – No Proper Resolution from 4Rabet

I am facing a serious issue with my withdrawal on 4Rabet.

I requested a withdrawal of ₹3805 on 25.04.2026 at 23:29:47, and the status is still showing “In processing”, even though the promised timeframe has already been completed.

Previously, I made another withdrawal of ₹3073 on 08.04.2026 which was processed successfully, but this current transaction is being unnecessarily delayed.

I have already contacted customer support multiple times, and each time they respond with the same message saying:
"We are in touch with the payment system and working to resolve the issue. Please wait."

However:

- No exact reason for the delay is provided
- No clear timeline is given
- No proper resolution has been offered

This is very frustrating and unprofessional. My money is stuck without any transparency.

Transaction Details:

- Amount: ₹3805
- Date: 25.04.2026
- Status: In Processing
- Fee: ₹0

I request AskGamblers to intervene and help resolve this issue as soon as possible. I want either:

1. My withdrawal to be processed immediately, OR
2. The amount to be returned to my account balance

Delaying user funds without valid explanation raises serious concerns about the platform's reliability.

I am ready to provide all necessary proofs and screenshots if required.

Thank you.

Resolved

₹6,878

Deposit of inr 3500 not credited even after 15 days

My deposit of inr 3500 has not been credited. I made the deposit on 12/04/2026. Transaction was succesful from my side but amount never credited to my gaming account. Dear AskGambler team please help me in this matter. I have been trying to contact them but they did not give any satisfactory solution. All the proofs have been attached along with the complaint.

Resolved

₹3,500

Deposit not credited INR 39000

Hello AskGamblers Team,

I raise a complaint against 4rabet casino regarding a deposit issue.

On **19/04/2026**, I made a **deposit of ₹39,000** using the **PhonePe payment option** on 4rabet. The amount was successfully deducted from my bank account, but **the funds have not been credited to my 4rabet account**, even after **24 hours**.

I have already contacted the **4rabet customer support** through:

* Live chat support

* Email support

However, I **have not received any proper response or resolution** from their team.

**Issue Summary:**

* Deposit Amount: ₹39,000

* Payment Method: PhonePe

* Date of Transaction: 19/04/2026

* Upi id: 9363567621@naviaxis

* Utr no: 685132830129

* Status: Amount deducted but not credited

* Support Response: No proper resolution

payment screenshots and transaction proof attached

Kindly help me resolve this issue and recover my funds.

Thank you.

Resolved

₹39,000