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2 weeks and deposit is still not credited


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By Abhass
9 months ago
Dear AG team. I have been following up from last 2 weeks with 4rabet. Its been 2 weeks they haven't resolved my deposit issue. All the time I am hearing same scripted lines that team is working. I have tried my level best to get my deposit of INR 1500. They are not helping me at all. Just giving the same excuse everytime.
Disputed Casino 4raBet Casino
Amount ₹1500

Discussion

User name

Dear @Abhass,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Abhass,

Have you received any update from your bank?

Note: Kindly do not reply to this message until you have the information, since each response restarts our internal response timer.

Thank you for your understanding and cooperation.

Best regards,
4raBet Team
User name loyalty-level-2
I was told by the General email of the bank to contact the branch. I have raised my query to branch regarding the same issue. I will update once I have it.
User name
Dear Abhass,

Have you received any update from your bank? It’s very important that we review it, as we haven’t yet received your payment. Unfortunately, we’re unable to contact your bank directly — only you can request this information.

Please share all relevant details from your bank as soon as you have them.
Note: Kindly do not reply to this message until you have the information, since each response restarts our internal response timer.

Thank you for your understanding and cooperation.

Best regards,
4raBet Team

4raBet Casino Complaint Stats

Resolved 29 / 29
Avg. Amount $278
Avg. Complaint Duration 19 days
Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino
Withdrawal amount not received
Hello AskGamblers Team,

I am writing to log a formal complaint against 4raBet Casino regarding a total winnings balance of ₹4,50,000 INR that the platform is currently stalling and refusing to process for withdrawal.

My User ID on the platform is: 11035a38-0fb3-437a-9a5c-7917694a7447
My registered email id - [email protected]
My registered phone number is 7701926001

Background & Timeline:
Last week, I had a major winning streak on the platform which brought my total balance to ₹4,50,000 INR. Following this win, I attempted to withdraw my funds in smaller, standard installments of ₹30,000 INR and ₹40,000 INR to comply with normal transaction processing limits.

The Issue:
Every single withdrawal request I place immediately goes into a "Created" status. However, none of these requests advance to the "Processing" stage. They remain completely stuck in the "Created" phase indefinitely, well past the standard 48-hour window. New withdrawal attempts face the exact same technical halt.

Support Response:
I have contacted the platform's live chat support multiple times to resolve this issue. The support agents refuse to provide any transaction timelines, explanations, or updates. They only repeat generic, scripted responses stating that they are "working on it" without offering any actual progress or resolution.

My account is in good standing, and I am fully prepared to complete any additional KYC or verification checks if required by the security team. Stalling verified player payouts without cause or communication is a clear breach of fair gaming terms.

I request 4raBet Casino to review my account status, move my withdrawal requests into the processing phase, and release my hard-earned winnings. I am attaching screenshots of my stuck withdrawal logs and active balance for reference.

Thank you for your assistance in mediating this dispute.
Chart Pointer
13h left
₹450,000
Deposit pending from 15 days

I have been a regular 4rabet user for about three years, and I am extremely disappointed with the recent issue regarding my deposit. On 31/05/2026, I made a UPI deposit of 13,999 INR through PhonePe. The transaction has been pending for many days and the amount has neither been credited to my 4rabet account nor refunded to my bank. The transaction details are UTR: 380962924583 and reference SUP-1506861.


I contacted my bank by phone and was informed that the transaction was successfully processed from their side. Despite this, 4rabet’s Telegram support, email support, and other customer support channels keep sending the same repeated message that the transaction is “still in process,” without providing any real solution. I was even given a specific timeline for resolution, but that timeline has already passed and nothing has changed.


It has now been around ten days since the transaction, and I still have not received my refund or the deposit in my account. As a long‑time user, this situation has completely damaged my trust. I feel that my money is stuck without justification, and the repeated standard replies from support are very frustrating.


I request that my deposit of 13,999 INR linked to UTR: 380962924583 and SUP-1506861 be resolved immediately by either crediting the amount to my 4rabet account or processing a full refund to my bank account without any further delay. I also expect a clear explanation for this delay and assurance that such an issue will not be repeated in the future.


Status solved Resolved