Casino Complaints

2 weeks and deposit is still not credited


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By Abhass
1 year ago
Dear AG team. I have been following up from last 2 weeks with 4rabet. Its been 2 weeks they haven't resolved my deposit issue. All the time I am hearing same scripted lines that team is working. I have tried my level best to get my deposit of INR 1500. They are not helping me at all. Just giving the same excuse everytime.
Disputed Casino 4raBet Casino
Amount ₹1500

Discussion

User name

Dear @Abhass,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Abhass,

Have you received any update from your bank?

Note: Kindly do not reply to this message until you have the information, since each response restarts our internal response timer.

Thank you for your understanding and cooperation.

Best regards,
4raBet Team
User name loyalty-level-2
I was told by the General email of the bank to contact the branch. I have raised my query to branch regarding the same issue. I will update once I have it.
User name
Dear Abhass,

Have you received any update from your bank? It’s very important that we review it, as we haven’t yet received your payment. Unfortunately, we’re unable to contact your bank directly — only you can request this information.

Please share all relevant details from your bank as soon as you have them.
Note: Kindly do not reply to this message until you have the information, since each response restarts our internal response timer.

Thank you for your understanding and cooperation.

Best regards,
4raBet Team

4raBet Casino Complaint Stats

Resolved 58 / 61
Avg. Amount $193
Avg. Complaint Duration 19 days
Avg. Response Time 3 days

4raBet Casino Complaint Summary

Most user complaints about this operator fall under the Deposits category.
So far, 28 out of 28 complaints in this category have been resolved.
This operator's average complaint duration is 19 days, while the average duration across all operators is 8 days.

4raBet Casino Complaints

See all complaints for this casino
Deposit Still Processing

Dear 4rabet Support Team,


I am extremely frustrated with your service. Every time I make a deposit, you put my payment into “Processing” and later claim that the funds have not been received. I am tired of facing the same issue repeatedly. How long will this continue? Why do you keep doing this every time I make a payment?


My latest payment details are provided below:


Amount: ₹999.57


Date: 29 October 2026


Time: 07:05 PM


Payment Method: PhonePe


Transaction Status: Successful


Recipient Name: EMRAN HOSSAIN


UPI ID: 9242430956m@pnb


PhonePe Transaction ID: T2610291905242975236267


UTR Number: 382165871649


Payment Message: wXF


I am attaching the payment screenshot as proof. My payment shows as successful, yet my deposit has again been put into processing. This repeated behaviour raises serious concerns about your service and feels fraudulent.


I demand that you investigate this payment and credit ₹999.57 to my 4rabet wallet within one hour. Stop giving me the same excuses every time. Verify the transaction using the UTR number and transaction ID provided above.


If you continue to delay my deposits without a proper explanation or resolution, I will escalate this matter through the appropriate complaint channels and share my evidence.


I expect an immediate resolution. I will not accept another generic response saying that you are working on the issue.


Credit my funds to my wallet without any further delay.


Regards,

A Frustrated Customer

< full name removed >

Status solved Resolved
Deposits still processing

Dear AskGamblers Complaints Team,


I am submitting this formal complaint regarding two successful UPI payments made for deposits to my 4Rabet account through the website mentioned above. Both amounts were debited successfully from my bank account, but they have not been credited to my 4Rabet wallet.


Transaction 1:


Amount: ₹3,000

Date: 4 October 2026, 01:36 AM

PhonePe Transaction ID: T2610040136044258387503

UTR: 991220702547

Payee shown: Rahul Dangi


Transaction 2:


Amount: ₹999.90

Date: 16 October 2026, 08:51 PM

PhonePe Transaction ID: T2610162051254004844008

UTR: 676378066882

Payee shown: malik gen store


Total pending amount: ₹3,999.90


The first payment has remained unresolved for approximately 20 days, and the second payment has also not been credited despite the successful transaction confirmation.


I have contacted 4Rabet customer support multiple times. Unfortunately, I keep receiving the same response that the issue is being investigated, without any concrete resolution or clear timeline.


I request AskGamblers to review my complaint and assist in escalating this matter to the relevant operator, if eligible. I ask that both transactions be investigated using their respective UTRs and that the operator provide written confirmation of the funds' status.


I request that the pending amounts be credited to my wallet or refunded appropriately if the deposits cannot be completed.


I am attaching both payment screenshots as evidence and can provide previous support conversations if required.


Thank you for your assistance.


4Rabet Username and email < removed and sent to the casino >

Status solved Resolved
₹3,999