Casino Complaints

25000 INR Withdrawal marked paid out but not received


2 months ago
I am raising this complaint regarding a ₹25,000 withdrawal that has not reached my bank account even though 4rabet shows its status as “Paid out.”

I made the disputed withdrawal on 09 August 2026 at 21:53:28.

Amount: ₹25,000
Withdrawal Token: 2tTHGq­5yd­SDi­v7R­tzi­7Y7­Rwq­pgJ­aN9nl
Case ID: SUP-1725864
UUID: 5b8997­5a-­a0e­7-4­c7d­-8c­d9-­e25­ce8­774cbd

There is one important point that I want to make very clear. I made TWO separate withdrawals of ₹25,000 each within a few hours.

The first withdrawal was made on 09 August 2026 at 21:53:28. This is the disputed transaction mentioned above, and I have NOT received this ₹25,000.

I made another separate ₹25,000 withdrawal on 10 August 2026 at 01:14:30. That second withdrawal was successfully credited to my bank account. Both withdrawals are shown as “Paid out” on 4rabet, but only the second withdrawal reached my bank account.

I am attaching a screenshot of my 4rabet payment history showing both ₹25,000 withdrawals, their separate dates, times and tokens. This complaint relates ONLY to the first withdrawal dated 09 August 2026 at 21:53:28.

I have contacted 4rabet support almost every day regarding the missing withdrawal. They asked me to provide my bank statement, which I submitted. When an official statement containing the IFSC code was required, I personally visited my bank and obtained it and submitted it to 4rabet.

For several days, support repeatedly told me that my statement had been forwarded to their Finance Team/payment provider for verification and that they were waiting for a response. I was also told that the withdrawal had been processed from their side and that my money was safe.

However, after waiting for many days, I was again asked to provide an updated bank statement covering the period from the withdrawal date up to the present date. I have still not received a clear explanation about what happened to this specific ₹25,000 payment.

I am not making a general accusation against the platform. I only want this specific withdrawal to be traced properly and a clear resolution provided. If the payment was genuinely sent, I request that the operator/payment provider provide the relevant transa­cti­on/­ref­erence details that can establish where this specific ₹25,000 payment was sent.

I request AskGamblers to assist in resolving this case and determining why the first ₹25,000 withdrawal marked as “Paid out” has not reached my bank account.
Disputed Casino 4raBet Casino
Amount ₹25000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Yes I received money, thankyou, problem solved
User name

Dear @minimnp456,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Mahesh M, we understand your concern regarding the disputed 25000 INR withdrawal SUP-1725864 with token 2tTHGq­5yd­SDi­v7R­tzi­7Y7­Rwq­pgJ­aN9nI, which did not reach your bank account. After checking the case, we confirm that this withdrawal was unsuccessful due to technical issues, and the funds have been successfully returned to your gaming balance. Please check your account balance to confirm the update. For any further assistance, please contact 4RABET Support via Telegram @help4­rab­ets­upp­ort_bot or email [email protected].

4raBet Casino Complaint Stats

Resolved 58 / 61
Avg. Amount $193
Avg. Complaint Duration 19 days
Avg. Response Time 3 days

4raBet Casino Complaint Summary

Most user complaints about this operator fall under the Deposits category.
So far, 28 out of 28 complaints in this category have been resolved.
This operator's average complaint duration is 19 days, while the average duration across all operators is 8 days.

4raBet Casino Complaints

See all complaints for this casino
Deposits still processing

Dear AskGamblers Complaints Team,


I am submitting this formal complaint regarding two successful UPI payments made for deposits to my 4Rabet account through the website mentioned above. Both amounts were debited successfully from my bank account, but they have not been credited to my 4Rabet wallet.


Transaction 1:


Amount: ₹3,000

Date: 4 October 2026, 01:36 AM

PhonePe Transaction ID: T2610040136044258387503

UTR: 991220702547

Payee shown: Rahul Dangi


Transaction 2:


Amount: ₹999.90

Date: 16 October 2026, 08:51 PM

PhonePe Transaction ID: T2610162051254004844008

UTR: 676378066882

Payee shown: malik gen store


Total pending amount: ₹3,999.90


The first payment has remained unresolved for approximately 20 days, and the second payment has also not been credited despite the successful transaction confirmation.


I have contacted 4Rabet customer support multiple times. Unfortunately, I keep receiving the same response that the issue is being investigated, without any concrete resolution or clear timeline.


I request AskGamblers to review my complaint and assist in escalating this matter to the relevant operator, if eligible. I ask that both transactions be investigated using their respective UTRs and that the operator provide written confirmation of the funds' status.


I request that the pending amounts be credited to my wallet or refunded appropriately if the deposits cannot be completed.


I am attaching both payment screenshots as evidence and can provide previous support conversations if required.


Thank you for your assistance.


4Rabet Username and email < removed and sent to the casino >

Status solved Resolved
₹3,999