I am betting on 1xbet for about 6-10 months.
First time when I tried to withdraw money I have been through online verfication process. It lasted about 1 months but finally I was able to withdraw my money, approx. 3300 Euro.
2 months later I withdraw again 2000 Euro.
For about 2 months I wanted again to withdraw money but this time they blocked my account. I wanted to withdraw 2200 Euro. They required that I send a copy of my passport and a copy of my bank statement where deposit to 1xbet is stated on. I filed the documents to 1xbet for about 1.5 months and nothing happened.
I was already verfied and they still want to verfy me by post way?????
I have send about 100 Emails and get alsways the same reply that they are waiting for my documents. 1.5 months later they are still waiting for my documents. That is rediculus.
Please could you help me with my issue as I have seen that 1xbet support is replying on your website. The online support just replys the same way to me that they are wating for my documents and after that I will be provided with further instructions .
Thank you in advance