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1xBet Casino - Withdrawal stopped for no reason

RESOLVED
sssaurav26 India
Posted on February 22, 2019.

My account was fully verified but when I started wining and started making withdrawal, 1xbet just blocked my withdrawal and even security department was not replying for past 20 days. I am total frustrated with this behaviour. They are just copying and pasting the same message but not willing to provide any information.
Please help me get my withdrawal enabled.

AskGamblers
Posted on February 22, 2019.

Dear @sssaurav26,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

sssaurav26 India
Posted on February 22, 2019.

Account ID - < personal information removed >

Posted on February 25, 2019.

Hello, @sssaurav26

It took us long to check with the provider and the information was finally confirmed.

Your deposits were not paid and registered on the provider’s side, which you didn’t report to the company in any form, but continued to spend the funds and it is a gross violation of the company’s rules.

All winnings for this period for the activity were canceled according to the company's policy.
If fraudulent activity is detected again, your account will be closed permanently.
Please follow the rules of the company and play fair

sssaurav26 India
Posted on February 28, 2019.

Okay, what you told I will take it but just tell me my you made last week transcation amount of 10lakh INR to zero.
It was told that all transaction till 6th Feb where made zero but recent onces are made zero.
And there was issue with you payment system, I had not done any fraudulent things.

Posted on February 28, 2019.

Dear @sssaurav26 ,

We would like to clarify some points.
To help you further, we need to know exactly in what time you did your deposit (10 lakh INR) and which payment system you have used.

AskGamblers
Posted on March 4, 2019.

Dear @sssaurav26,

Please let us know if there's an update regarding your ongoing complaint. Please be in aware that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

1xBet Casino complaints

  • 19 of 40 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 9,152 USD avg amount

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