Hello, i made some deposits at 1xbet at 14.09.2018 and managed to make a withdraw of 2000 sek. The same day my withdraw was approved to my skrill account according to my transactionhistory. But no money have showed up on my skrill account. I am in contact with the site everyday and getting a new answer everyday. I am used to that skrill is Instant. They answers i get are the following:
* If you do not receive the funds within 24 hours, please provide us with a full statement of your payment account to confirm it.
*The Skrill payment system is currently experiencing technical difficulties. We apologize for the inconvenience. Please wait 24 hours and if funds do not appear on your account, please apply one more time.
*Hello. Your withdrawal requests were approved. The transfer can takes to 7 working days. If during this period the funds don't arrive, please, contact us again.
And more and more...
This is going back and forward all the days. Getting no answers, even asking them if they need any docs but they want nothing. They also told me to use another withdraw method, but thats not possible when my money i "locked" in the withdraw. Asked them to cancel my withdraw so i could make another withdraw with another options like they told me to. Got the answer that they are already approved... Just walking in circles here...
Please Askgamblers help me, 1xbet is a great site but they need to fix their support and withdraw.
Best regards Niklas