Withdrawal issue not resolved 12 days payment is stucked not process or approved
I have withdraw the amount in march 5 and it’s been 12 days. I am having problem with the withdrawal req number 3306871575 of gaming id 1068108369.
And this is what I got in response:
I have sent mail to security department in march 8 and I got auto generated mail with assigned number #81902285. I waited for 6 days and didn’t get response and I called ask operator and found that security team hasn’t got any mail from me but I am assigned with the number above and operator told me to mail again, and I sent mail in 14 march again assigned number #82302190 and didn’t get any response. Again called the operator and ask about issue and I got the news from operator that my problem won’t be solved and can’t be solved your money is gone and ask for reason to operator. He said we can’t asked for reason if they said we can’t solve this issue and I was shocked 1x bet can’t even solved the problem and take money from customer. I have sent the photo of response I got from security department no more response than auto generated mail. Operator won’t tell any reason where to ask. I didn’t even get response from security department.
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