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1xBet Casino - Withdrawal from 1xBet issue

RESOLVED

Complaint Info

Disputed casino

1xBet Casino

Reason

Other
3 months ago

I cant with draw from my main account all methods that are available in my region are blocked, I tried to deposit again with available method in the deposit and withrawal page and put the whole new funds in a bet with more than 1.1 and sent mail to the security department. Nothing changes and no answer from anyone. All customer service people in the live chat are repeating their conversation like AI, so im fed up!!

AskGamblers
3 months ago

Dear @Miikzz,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

3 months ago

"Hello! Thank you for contacting us. Please provide the following so that we could check your transaction:
Your gaming ID, date, time, amount, payment system and the transaction screenshot. As soon as we have information of your case, we will get back to you"

AskGamblers
2 months ago

Dear @Miikzz,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

1xBet Casino Complaints

  • 255 of 288 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 2,369 USD avg amount

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