1xBet Casino - Withdrawal amount not received In my bank account

"Hello! Thank you for contacting us. Please provide the following so that we could check your transaction:
Your gaming ID, date, time, amount, payment system and the transaction screenshot. As soon as we have information of your case, we will get back to you"

Player id: 409718905
Time: 26/11/2024
Amount: 30,000 rupees
Payment system: IMPS NEFT

**Dear Player,**

Thank you for providing the information. We will forward it to the relevant department for review. As soon as we receive any updates regarding your case, we will inform you promptly.

We appreciate your patience and understanding.

**Best regards,
The 1xBet Team**

Still I didn't received any information regrading withdrawal and amount has been not received

**Dear Player,**

Thank you for your message. According to the information provided by our payment department, the transaction with the number **433117732267** was successfully completed on **December 2, 2024**.

If you are still experiencing issues with the funds, please contact your bank or payment system for further clarification. Should you need any additional assistance, do not hesitate to reach out to us.

**Best regards,
The 1xBet Team**

I had visited twice bank and check out there is no payment credited in my account and also I shared my transaction statement in above documents if you need any other proof I can share with you

Aquí tienes el mensaje adaptado:

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Dear Player,

Thank you for your message.

Please provide the required statement to the relevant department and wait for their response. Additionally, we recommend consulting with your bank for further assistance.

Thank you for your cooperation and understanding.

Best regards,
1xBet Team

Dear @Chintan_patel,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the 1xBet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.