Hello! I am writing to you in the hope that you can help me with the 1xbet casino (hereinafter referred to as the casino).
On September 16, the casino asked me for an ID, I sent it immediately.
Also, on September 17, at the casino's request, I sent a passport photo in jpg format.
On September 20, I sent screenshots of the Skrill payment wallet (there was a deposit from it).
On September 23, he sent a selfie with an ID in the background of correspondence with the casino security department.
On September 28, I posted a selfie in the best quality (as indicated by the casino).
On September 28, the casino asked me about relationships with certain individuals. Since they are unfamiliar to me, this is what I indicated in the answer.
On September 30, I received a notification that I can withdraw my funds.
I sent for withdrawal all the money from my account ($ 2480), but the casino transferred only $ 2212.2 to my wallet.
I have repeatedly contacted the casino, informing that the money was not received in full, that $ 245.8 was not enough, I asked the casino to argue for its actions.
But so far, I have not received any intelligible answer from the casino, nor have I received my $ 245.8.