Complaint #414
1xBet Casino
'Approved' SEPA withdrawal has not reached my account after a week
5 years ago
Dear AskGamblers and 1xbet
I have a problem regarding the withdrawal I've demanded via SEPA to my current book 1xbet that I did not receive after 5 business days. I'm very disappointed in this book since i've been having fun and tried a lot of theire different competitions and lost some money and won some aswell. I was planning on staying theire forever but here is my problem.
The withdrawal has been approved and confirmed the same day (12th of january 2021 at 12:38 p.m and confirmed as sent to bank account at 15:15 p.m same exact day)
I had a gut feeling I would be another victim from theire fraudulent company.
I would really love and appreciate If you could look into my case as 200€ is a lot of money for me and I still have money that will be added to my account if my bets get validated.
I've tried contacting them a thousand times via e-mail but they seem motivated to make me give up on my well deserved earnings. I withdrew a few times prior to that and no problems. I always got my earning under 2 business days maximum.
I called bank advisor that told me they never got a transaction from 1xbet.
I read a lot of reviews and complaints where people say this is a well known scam.
Thay ask for a bunch of documents and always redirect you to 5 different e-mails when you comply to theire ridiculous demands but never get your problem solved.
They clearly chose to make it a nightmare for me to withdraw and I'm tired and hopeless. I would really use some external help. I'm in a dangerous situation financially because of this.
They even asked to someone i know 2 years ago to send documents after they gave him hell of time with a million document verification, to send them a postal letter to russia to a fake adress and they also asked him for a bank statement when it is clearly confidential information and all they had to do is send theire proof of transaction and get the lost money (to not say stolen) and finally send it to bank account.
This is getting ridiculous. Nothing seems to stop them.
They once in an e-mail asked me to wait 14 days but it has been 5 business days and a SEPA even when problem it takes not more than 4-5 days to arrive! It is not 10k we are talking so no big verification pfff
I can provide the info needed by e-mail.
Respectfully,
I have a problem regarding the withdrawal I've demanded via SEPA to my current book 1xbet that I did not receive after 5 business days. I'm very disappointed in this book since i've been having fun and tried a lot of theire different competitions and lost some money and won some aswell. I was planning on staying theire forever but here is my problem.
The withdrawal has been approved and confirmed the same day (12th of january 2021 at 12:38 p.m and confirmed as sent to bank account at 15:15 p.m same exact day)
I had a gut feeling I would be another victim from theire fraudulent company.
I would really love and appreciate If you could look into my case as 200€ is a lot of money for me and I still have money that will be added to my account if my bets get validated.
I've tried contacting them a thousand times via e-mail but they seem motivated to make me give up on my well deserved earnings. I withdrew a few times prior to that and no problems. I always got my earning under 2 business days maximum.
I called bank advisor that told me they never got a transaction from 1xbet.
I read a lot of reviews and complaints where people say this is a well known scam.
Thay ask for a bunch of documents and always redirect you to 5 different e-mails when you comply to theire ridiculous demands but never get your problem solved.
They clearly chose to make it a nightmare for me to withdraw and I'm tired and hopeless. I would really use some external help. I'm in a dangerous situation financially because of this.
They even asked to someone i know 2 years ago to send documents after they gave him hell of time with a million document verification, to send them a postal letter to russia to a fake adress and they also asked him for a bank statement when it is clearly confidential information and all they had to do is send theire proof of transaction and get the lost money (to not say stolen) and finally send it to bank account.
This is getting ridiculous. Nothing seems to stop them.
They once in an e-mail asked me to wait 14 days but it has been 5 business days and a SEPA even when problem it takes not more than 4-5 days to arrive! It is not 10k we are talking so no big verification pfff
I can provide the info needed by e-mail.
Respectfully,
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