Hey 1Xbet team, I deposited inr 4000 on 22 may 2026 and it's now 18 june and my deposit has not been credited yet, your customer support is asking me send my bank account statement to which i have provided it multiple times yet again and again I'm receiving the same reply asking me to send statement on mail or on chat, i have sended it to your mail, in chat and in payment query section as well, please look onto it and deposit my money asap
my player id- < sent to the casino >
username- < sent to the casino >
Payment Query no- 17135524
account gmail id- < sent to the casino >
recipient details-
Name- Mobile Shop
UPI ID- 885h6357IO@mairtel
UTR- 614201959767
SENDER DETAILS -
< removed >
Bank name- Bank of India
I'm attaching you all details here aswell of same
Sorry for the waiting.
We are checking the information and will get back to you soon.
Please expect a reply.
Best regards,
1xBet Team
Dear 1xBet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Thank you for your message and for providing the updated bank statement.
If all the required information has been received and no additional documents are needed, you should receive a response from our team soon.
Your case is still under review by the responsible department. As soon as the verification is completed, you will be informed about the outcome without delay.
Thank you for your patience and cooperation.
Best regards,
1xBet Team
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