1xBet Casino - 14000 rs amount not credited to my account

Dear baluashok96,

Please specify your client ID.
With this information we will be able to help you with you issue and check all the details.

Best regards,
The 1xBet Team

Hi 1xbet

My account id:42974283

I have already given my account id. Please solve my issue as soon as possible. Please check with your payment departmemt as payment department not giving any update. I have provided all the proofs still i dont know what is the issue

Dear baluashok96,

Could you kindly provide the UPI ID in its complete format? Thank you in advance!

Best regards,
The 1xBet Team

Its not upi i, i have transfered my money to bank account. I have already shared reciever bank details. I tjink you have not read the whole thing so i am sharing again.

Receiver name: legacy enterprises.
Raceiver account number: 09261100007026
Reciver bank name : punjab and singh bank
Date: 26th july 2024
Amount: 14000 rs

Dear 1xBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear baluashok96,

At the request of the payment department, please send a PDF statement from the transaction date to the current date to our support email at info-i­nd@­1xb­et-­tea­m.com.
Thank you in advance!

Best regards,
The 1xBet Team

I have sent the latest bank statement in mail and also attaching the bank statement here. Please find the attached document. Its already more thqn 40 days please deposit my moneu.

Dear baluashok96,

Thank you very much. We received a response from the payment system stating that the transaction was held on the bank's side. The provider is currently processing your request. If the funds are not returned to you within 14 banking days, starting from August 28th, please contact us again via email at info-i­nd@­1xb­et-­tea­m.com with a statement for the entire period.

Best regards,
The 1xBet Team

If the issue from your end also we have to suffer. How this will be good 1xbet. Its issue from your side and after 50 days of transaction you are saying these things..

Dear baluashok96,

The processing of your request on our end was completed quickly, and it was promptly transferred to the payment department. However, the resolution speed is influenced by factors beyond our control, specifically the payment system's procedures.

We fully understand how frustrating the wait can be, and we are in constant communication with the payment system to expedite the process. We sincerely appreciate your patience and understanding.

Best regards,
The 1xBet Team