Complaint #765 1xBet Casino

1xbet Casino - 1 Ethereum not credited

By syed m.

2 years ago

Message on forum

Hi,

I deposited 1 Ethereum on 26th August using my Ethereum wallet from Coinbase to my Ethereum wallet of 1xbet.

proof of transaction hash -

0x854993966702803cb5290af917d1d3ce6be5cf6506b9d357d83967a363381c1e

I have called the 1xbet Pakistan Karachi team many times, but they are not doing their job. I have sent emails to partners id and everywhere, but they are not responding.

Yesterday I saw 1xbet payment department handling crypto took out 1.2 Ethereum from my account but they did not credit my account with the remaining 1 Ethereum.

Here is the proof of transaction hash -

0x91db893b16f8274c14c7f4ed280071ebf4d75e3ff98140cfc2efec6f1b0946c8

I was told that my amount would be credited by the end of the month and was given on 31st August as the last date, and it's still not credited to my account. I have attached all screenshots of my transactions please have a look.

Credit my account with 1 Ethereum

Please see the attachments.

Thank You

Disputed Casino 1xBet Casino

Reason Amount not credited

Amount $1647.63

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

syedmunir

• Pakistan

2 years ago

I received my deposit after 10 days thank you. please make this complaint solved. thanks ask gamblers.

1xBet Casino

• Representative

2 years ago

Dear Syed,

Would you please let us know which email did you contact to no avail and from which email did you write that message?

All the best,
The 1xBet Team

AskGamblers

• Support Team

2 years ago

Dear 1xBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

1xBet Casino Complaint Stats

Resolved 380 / 413

Avg. Amount $2,840

Avg. Complaint Duration 18 days

Avg. Response Time 2 days

1xBet Casino Complaints

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Complaint Description:

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Receiver account number: 604100050600047

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