1win Casino - Amount deducted but not credited to casino account

Dear 1win Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello!

We have received a request from the user. We have submitted a request for expedited review. Please wait.

Dear Team/1 win casino,

All the requirements along with bank statement has been provided by me to your team and also vip manager . The same also I am following up from last 7 days with daily sharing of information. There has been no update from your side sofar with the confirmation of credit. Kindly check and dk needful at the earliest tk credit my deposit on priority. For further any clarification please coordinate or reach out to 1win vip manager since he is aware of the matter.

This is the 2nd time such problem has happened to me where I need to reach out askgamblers help .

Dear all,

This complaint has been reopened as per 1win Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Hello!

The deposit has been credited to your game balance. You can check this information in the "Details" section on our website.
We apologize for the inconvenience.

Dear @Akhilesh,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear Team,

After long days they have credited my money to the account. Kindly close the ticket .

As per the experience with 1 win so far has been pathetic and will be moving to another casino. Thanks ask gambler for resolving the issue for the second time with 1 win casino.