LIKED
I looked at their app and website. There is nothing excessive or intrusive. The user interface is simple and the registration is more or less understandable. Even customer support answers simpler questions.
DISLIKED
This is not a bonus, but just a trick to attract customers. The welcome freebet was not added at all. I fulfilled all the wagering requirements and earned about a hundred euros. Not only was the freebet denied, but now I can't withdraw my own money either. I wrote to customer support about this, but I was told: you agreed to the rules yourself, what's the issue? It turned out that in small print it is stated that the betting company's decisions regarding financial transactions are final and not subject to discussion.
We're truly sorry to hear that you've experienced this issue. Please rest assured that we take such matters seriously. You can always reach out to us directly at support@vivatbet.partners — our team is here to assist you and ensure a prompt resolution to any outstanding concerns.
Best regards,
Vivatbet team.