Vivatbet Partners - They not answering me

Hello! I hope you can help me guys. I got a problem with vivatbet partners. I have send many messages to my manager and also vivatbet parners email adress about this. I wanna cash out my affiliate earnings but they dont answer me anymore. Its been 2 months now that I have been trying to get any answer but no. Manager is not answering me or the vivatbet parners email.

Dear @Kalle554,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Thanks for cooperating the AskGamblers Complaints Team.

Dear Vivatbet Partners,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hi @Kalle554!

We're very sorry to hear that you've encountered this issue. We’ll do our best to look into the situation and help resolve it.

Could you please let us know the total amount you wish to withdraw and the name of the manager who was assisting you?

Best regards,
Vivatbet team.

I would like to withdraw all money what i got in vivatbet partners aff. My manager was Roman Aff.

Dear @Kalle554,

We want to assure you that your withdrawal request is already being processed.

We would also like to kindly remind you that the minimum withdrawal amount in our affiliate program is $50. However, in your case, we’ve made an exception and approved a payment below the minimum threshold.

Please be patient — the funds will be transferred shortly. We truly value your partnership and are always here to help if you have any further questions.

Best regards,
Vivatbet team.

So now u ask me to be patient, after several months? I wanna only get my money out. Enough chitchatting. Transfer my money thanks.

Dear @Kalle554,

We completely understand your frustration and want to assure you that we’re doing everything we can to process your withdrawal as quickly as possible.

I’d also like to kindly remind you that, as an exception, we agreed to proceed with your payment even though your balance was below the minimum withdrawal amount stated in our terms.

As soon as I receive any updates regarding your withdrawal, I will reach out to you immediately.
Thank you very much for your patience and understanding.

Im still waiting for my payment....

Dear @Kalle554,

Your funds will be released in the coming days. As soon as I receive additional information, I will let you know immediately.

Thank you for your patience and understanding.

Dear @Kalle554,

I’ve received confirmation that your withdrawal has been successfully processed in full.

Could you please confirm if you’ve received the complete amount?

Dear @Kalle554,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I finally got the money. Thanks Askgambler!

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.