LIKED
I have massive respect for how Rainbet handles its business. To be completely honest, I was playing around on the sportsbook a bit amateurishly, experimenting with both sides of the markets. Their risk team caught on and restricted my sportsbook access, which is completely fair on their part.
Normally, with a lot of other platforms, getting restricted means your funds get frozen and you have to fight a massive KYC battle just to get your own money. Rainbet didn't do that at all. I had $46 sitting in my account and they let me withdraw it smoothly and easily without any crazy document requests or support tickets.
I really appreciate a platform that operates fairly and pays out without holding your money hostage. The withdrawal was fast, and they made a clean business decision without robbing me. Top-tier professionalism!
DISLIKED
The only downside is that I can no longer use their sportsbook, which is a shame because the interface and odds were actually really good. However, I completely understand that they have the right to restrict accounts that don't fit their risk model. I just wish I could have kept using it!