Complaint #1 Zipcasino Sportsbook

Delayed withdrawal time

By Matti O.

1 year ago

Hello AskGamblers!

I made a 587 euro withdrawal 4 days ago.

Unfortunately, it was still pending. No news from Booker.

The casino says withdrawal is settled within 3 days normally. This 72-hour period has passed.

I have no news from the Casino when my withdrawal is settled. My account was verified 2 times earlier, I have sent documents for deposit also a week ago.

Can you, AskGamblers, help me solve this withdrawal case...

I don't have anything against Zip Casino. I only ask for my withdrawal in time.

Disputed sportsbook Zipcasino Sportsbook

Reason Delayed payment

Amount €587

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

5801451

• Finland

1 year ago

Hello i can confirm funds arrive my account,
I thank ýou both parties for service. I am fine,
This complaint can be closed now.

Zipcasino Sportsbook

• Representative

1 year ago

Hello,

Thank you for the opportunity to provide a response to this matter.

We are pleased to inform you that your last withdrawal request was approved by our relevant team, and the winnings should already be on their way to your banking account, based on the bank timeframes, which can take up to 5 business days to process the transaction.

Should you have any further questions or concerns, please do not hesitate to contact our support team via chat or email.

Thank you for your understanding and cooperation.

Best regards,

ZipCasino Team

5801451

• Finland

1 year ago

Withdraw process is started. I will update when funds arrive mt account.

Zipcasino Sportsbook Complaint Stats

Resolved 1 / 1

Avg. Amount $670

Avg. Complaint Duration 4 days

Avg. Response Time 2 days