Complaint #6 WinSpirit Sportsbook

Withdrawal pending for several days

By Son Tha H.

5 months ago

I have been waiting for my withdrawals for several days. The withdrawals amount to €8000, and the total balance is more than €9000.

Earlier today I was told on chat that the withdrawals were still pending a security check, and later when I tried to login, I get an error saying my account is blocked.

I have already waited far longer than their stated time line, and demand the withdrawals to be processed.

Disputed sportsbook WinSpirit Sportsbook

Reason Delayed payment

Amount €9000

Discussion

AskGamblers

• Support Team

5 months ago

Dear WinSpirit Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

WinSpirit Sportsbook Complaint Stats

Resolved 1 / 2

Avg. Amount $5,395

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

WinSpirit Sportsbook Complaints

See all complaints for this sportsbook

Is not accepting the official results

I made bet on their casino about Villareal - Copenhagen football game. My bet is: most shots on target: Villareal (team 1). They are using opta score and opta score is saying villareal had 5 shots on target and Copenhagen had 4. But this casino is trying to say it was 4-4 so they are lying and the stole all my winnings. Their own betslip is saying the score was 4:3 to villareal, which still shoud give me my win. But their sports team is trying to say it was actually 4:4 when all official sources are saying my bet was correct.

Resolved

€100