Complaint #3 QuickWin Sportsbook

Unjustified account closure and 8 day delay of withdrawal after verification

By Levabet

1 month ago

Dear AskGamblers Team,

I am submitting this complaint against QuickWin Casino due to an unjustified account restriction and the withholding of my funds for over a week.

The details of my case are as follows:

Withdrawal Request: I initiated a withdrawal of 47,618 HUF on April 8, 2026. I received an automated confirmation email shortly after, stating that my request would be processed by the Financial Department.

Account Status: My account was previously fully verified (KYC completed). However, shortly after the withdrawal request, my account was restricted. When I try to log in, I receive the error message: "Account verification is in progress".

Communication: I contacted support on April 14th to inquire why my withdrawal had not been processed after 6 days. I received only a generic template response on April 15th, stating the matter was forwarded to the "relevant department."

Current Situation: It has now been 8 days since my withdrawal request. I gave the casino a 48-hour ultimatum to resolve this, which expired today at 7:00 PM (EEST), but I have received no update, and my funds remain inaccessible.

I believe the casino is intentionally delaying the payout of my legitimate winnings. I have provided all necessary documentation in the past and have not violated any terms.

My Goal:

I am requesting the immediate restoration of my account access and the approval of my 47,618 HUF withdrawal.

I have attached screenshots of the original withdrawal request (dated April 8) and my correspondence with the casino. Thank you for your help.

Sincerely,

Disputed sportsbook QuickWin Sportsbook

Reason Delayed payment

Amount Ft47618

Discussion

AskGamblers

• Support Team

1 month ago

Dear QuickWin Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

QuickWin Sportsbook Complaint Stats

Resolved 1 / 2

Avg. Amount $77

Avg. Complaint Duration 7 days

Avg. Response Time 2 days

QuickWin Sportsbook Complaints

See all complaints for this sportsbook

Self Exclusion Ignored

I closed my QuickWin account due to gambling issues & sent an email telling them this in December 2025. They replied confirming the account was closed. Then over the last few weeks I started receiving emails with Bonuses & was able to log in & deposit & gamble freely. I relapsed. I then brought this error to their attention & they eventually closed the account. So I have spent the last week looking to get answers to why they let this happen but no answers or return of deposits.

Resolved