Betting Complaints

Delayed USDT Withdrawals Account Restrictions and Predator Bonus Offers


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By ali b.
2 months ago

I am filing this official complaint against LunuBet regarding delayed withdrawals totaling 1,500 USDT and unfair account restrictions placed on my profile.

  • Disputed Amount (Pending Withdrawals): 1,500 USDT
  • Date of First Withdrawal Request: August 23, 2026

Case Details:

On August 23, 2026, I submitted three withdrawal requests totaling 1,500 USDT. According to LunuBet's terms and my VIP manager's initial communication, the standard processing timeframe for my VIP level is up to 72 business hours. Counting from Monday, August 24, this 72-hour window has now completely expired, and my funds remain stuck in "pending" status. When I questioned the delay, my VIP manager repeatedly gave vague excuses about "manual processing lines" and "high workload in the Finance team."


Concurrently, the administration placed extreme restrictions on my account, limiting me to just one single bet per match, effectively paralyzing my sports betting activity. LunuBet is intentionally delaying my cryptocurrency withdrawals and restricting my gameplay without any valid regulatory or reason. I request AskGamblers' assistance in forcing LunuBet to clear my 1,500 USDT pending withdrawals immediately and lift the unfair betting restrictions on my remaining balance.


I have attached the complete email transcript with my VIP manager as proof of these stalling tactics and account restrictions. If they do not want lift restriction I have right to withdraw my all my remain balance of 6698 +1500 USD withdraw and no more betting with them according to responsible gambling. Last week they did same hold withdraws and only clear after I lose money if you want I can you give evidence of that too.

Disputed sportsbook LunuBet Sportsbook
Amount $10733

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Decent casino but strictly for small players—severe withdrawal limits and slow processing
I am writing this final review after successfully resolving my complaint on AskGamblers. It took a long 3 months to receive my complete funds from Lunubet. While I am glad they eventually paid out everything, there are several critical warnings and limitations that other users must know before playing here.
1. Severe Withdrawal Limits & Delays
This website is strictly meant for small deposits and small withdrawals. The platform enforces a strict maximum daily withdrawal limit of 500 USD, and you can only have 3 active withdrawal requests at any given time. This means you can only cash out 1,500 USD per week. On top of that, each transaction takes 3 to 4 working days to process, and monthly limits apply as well. If you happen to win big—say, 10,000 USD—it will literally take you months to get your money. When I requested a limit increase based on my high stakes and gameplay, I was told it would only increase if I wagered and bet even more
2. Sportsbook Restrictions & Account Limiting
If you start winning on their sportsbook, be prepared for restrictions. At one point, they halted my withdrawals for 8-10 days under the guise of a "bets review" before resuming normal payouts. Shortly after my winning streak, they heavily limited my sportsbook account, though my casino access remained unrestricted.
3. Hidden Fees and Shady Payment Practices
The payment team does not send the full withdrawal amount. For example, if you request a 500 USDT withdrawal, you will only receive around 492 USDT or 494 USDT. When I raised a complaint about these missing amounts, they ignored my emails for days. Instead of refunding the missing cash, they eventually responded by offering a free bet or a bonus. This is unacceptable; they should be sending the exact amount requested rather than forcing bonuses on players to cover missing funds.
4. Absolute Lack of Responsible Gambling Support
Crucially, when I realized the payouts would take months, I approached their support from a responsible gambling perspective. I explicitly requested that they lock my balance or guarantee that they would steadily process my withdrawals over time without forcing me to leave funds active in my account. Shockingly, they do not offer this basic protective feature. They refuse to secure your pending balance, meaning they leave your funds exposed, practically encouraging you to play it back. This is highly unethical behavior for a modern gaming platform.
Final Verdict:
They do pay out eventually, but the process is incredibly slow, tedious, and restrictive. If you are a high roller or looking to win big, look elsewhere. This site is only suitable for casual, small-scale gambling.
User name

Dear @ali.butt3112,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear AskGamblers Team,

We would like to kindly follow up on this complaint.

As previously confirmed, all withdrawal requests have been processed, and the agreed compensation was successfully credited and used by the player in accordance with the applicable conditions.

We have provided the relevant explanations and believe that the concerns raised in this complaint have been addressed.

As we have not received any further details from the player, we would appreciate it if the AskGamblers Team could review the information provided and consider whether the complaint can now be marked as resolved.

Thank you for your time and assistance.

Best regards,
LunuBet Team

LunuBet Sportsbook Complaint Stats

Resolved 1 / 2
Avg. Amount $5,433
Avg. Complaint Duration 26 days
Avg. Response Time 2 days

LunuBet Sportsbook Complaints

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