Complaint #19 LunuBet Sportsbook

Delayed USDT Withdrawals Account Restrictions and Predator Bonus Offers

By ali b.

2 weeks ago

I am filing this official complaint against LunuBet regarding delayed withdrawals totaling 1,500 USDT and unfair account restrictions placed on my profile.

Disputed Amount (Pending Withdrawals): 1,500 USDT
Date of First Withdrawal Request: August 23, 2026

Case Details:

On August 23, 2026, I submitted three withdrawal requests totaling 1,500 USDT. According to LunuBet's terms and my VIP manager's initial communication, the standard processing timeframe for my VIP level is up to 72 business hours. Counting from Monday, August 24, this 72-hour window has now completely expired, and my funds remain stuck in "pending" status. When I questioned the delay, my VIP manager repeatedly gave vague excuses about "manual processing lines" and "high workload in the Finance team."

Concurrently, the administration placed extreme restrictions on my account, limiting me to just one single bet per match, effectively paralyzing my sports betting activity. LunuBet is intentionally delaying my cryptocurrency withdrawals and restricting my gameplay without any valid regulatory or reason. I request AskGamblers' assistance in forcing LunuBet to clear my 1,500 USDT pending withdrawals immediately and lift the unfair betting restrictions on my remaining balance.

I have attached the complete email transcript with my VIP manager as proof of these stalling tactics and account restrictions. If they do not want lift restriction I have right to withdraw my all my remain balance of 6698 +1500 USD withdraw and no more betting with them according to responsible gambling. Last week they did same hold withdraws and only clear after I lose money if you want I can you give evidence of that too.

Disputed sportsbook LunuBet Sportsbook

Reason Delayed payment

Amount $10733

Discussion

69 hours left for ali.butt3112 to respond.

LunuBet Sportsbook

• Representative

1 day ago

Dear AskGamblers Team,

We sincerely apologize for the inconvenience and the extended waiting time.

Please be assured that our team is currently reviewing your case and working to resolve the matter as soon as possible. We understand how important this situation is and truly appreciate your patience.

We will provide you with an update as soon as the review is completed and the matter has been resolved.

Best Regards,
LunuBet Team

ali.butt3112

• Pakistan

4 days ago

Please keep this complaint open until my entire account balance is successfully withdrawn and received.Thank you for your assistance.

ali.butt3112

• Pakistan

4 days ago

Hello AskGamblers team,Thank you for the update. I am still waiting for my withdrawal to be fully processed and paid out by LunuBet. They are dealing with extreme delays and processing my withdrawal very slowly. The funds have not arrived in my account yet.Please keep this complaint open until I officially receive my money.Thank you.i l already told you that my balance is 7126 with 1500 USD withdraw in pending

AskGamblers

• Support Team

6 days ago

Dear @ali.butt3112,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.