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Refuse to pay and withdrawal error


1 year ago
After depositing 1000$ to Leon and winning 4 bets I was limited to 1$ bets, which prompted me to try and withdraw my money.

When clicking the withdraw button, it then leads you to select the crypto currency you wish to withdraw, you have a multitude of choices ranging from ETH, BTC, LTC, USDT, etc... So I click BTC and this is when the headaches start. It brings up a pop up screen which says "Personal info" and then there is a loading screen (a circle which is just turning and turning, like its searching for something). Nothing happens.

I have been talking to the customer service now for 1 week and they keep telling me to try the same thing.. try another device, try another browser, restart your computer. Nothing works. It's clearly them stalling and trying to avoid paying me.

Ive tried every currency to withdraw, ive tried multiples different devices/browsers on different days.
They keep giving me the run around for payment.

The problem is nothing happens
Disputed sportsbook Leon Bet Sportsbook
Amount $3333.32

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hello AskGamblers,

the rest of the funds have been received. Thank you.

Team Leon, I look forward to doing business with you again ;)
User name
Dear AskGamblers team,

The rest of the client's winnings, 1,333.32 USD, have been successfully withdrawn on 09/05/2025.

The case can be closed.

We appreciate your assistance in resolving this case.

Best regards,
Alexander
Leon Compliance Officer
User name loyalty-level-2
Hello @askgamblers, yes after creating my complaint Leon miraculously got the wheels turning. However, this is not fully resolved.

I am waiting on a last withdrawal of $1,333.32 USD. If received, I will update the thread in a timely manner.

Leon Bet Sportsbook Complaint Stats

Resolved 1 / 1
Avg. Amount $3,333
Avg. Complaint Duration 7 days
Avg. Response Time 1 day