The withdrawal was suspended for 50 days then rejected and a complaint was resubmitted and a ticket opened

Dear DBbet Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Urgent Update: Representative Threatened to Block Me and Closed the ChatDear AskGamblers Complaints Team,I am writing to provide a critical update regarding my ongoing dispute with the casino.Today, I contacted their customer support again via live chat to follow up on my withheld funds. Instead of providing a solution or addressing my financial claim, the representative (Serena) threatened to block me from the chat entirely, claiming my inquiries constitute "spam." Immediately after issuing this threat, she abruptly ended the conversation and left the chat without my consent.This behavior clearly demonstrates that the casino is avoiding accountability, refusing to resolve the financial dispute, and attempting to silence me by threatening a complete account block.I have attached the full screenshot of this latest interaction as undeniable proof of their unprofessional conduct and evasion. I kindly request your intervention to hold them accountable and ensure my funds are safely returned.Thank you for your continuous support.Sincerely,

Dear AskGamblers Complaint Team,Thank you for your update. The total amount of the disputed payment is [3295] [ EGP].Please let me know if you need any further details or screenshots regarding this transaction.Best regards,

Dear @ahmed888,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.