Complaint #3 Cazimbo Sportsbook

Withdraw cancelled after 10 days of waiting without reason

By Khalaf777

7 months ago

Hello, I opened an Account with this company and this is my second deposit, my account has 0 problems. I withdrawal 414 Euro at 26.10.2025. In their terms they write exactly that they process the withdrawal in 1-3 days. I waited 10 days.

Everyday the tell me the samething, just wait wait wait. Without any reason. I sent more than 8 Emails and nothing helps.

Then today i open my account i see that they cancelled my withdrawal without any reason. When I contact the support ( which is the only way to contact them) they told me oh we dont have contact with the financial department and just try again. Always automatic Answers and I think they are Bots. Sorry but this is 100% scam.

I attached all the proofs .

Disputed sportsbook Cazimbo Sportsbook

Reason Declined payment

Amount €414

Discussion

AskGamblers

• Support Team

7 months ago

Dear all,

This complaint has been reopened as per request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

7 months ago

Dear Cazimbo Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Cazimbo Sportsbook Complaint Stats

Resolved 0 / 1

Avg. Amount $479

Avg. Complaint Duration 4 days

Avg. Response Time 2 days