Complaint #61 Campeonbet Sportsbook

Delayed bank withdrawal on closed account on Campeonbet

By Bocodaho B.

6 days ago

Hello AskGamblers Dispute Team,

I am filing this complaint regarding an unresolved, delayed withdrawal of ₦170,000 from my fully verified CampeonBet account.

Here are the details of my case:

CampeonBet Registered Email: removed

Requested Amount: ₦170,000

Withdrawal Method: Local Bank Transfer

Date Requested: 25th October, 2026 [7 working days ago]

Beneficiary Bank Details Provided:

Acct No- 9086664475

Acct name- removed

Bank name- Opay

Summary of the Issue:

I submitted a legitimate real-money withdrawal request of ₦170,000, which consisted entirely of my cash balance with no active bonuses. Shortly after the request was placed, my account was unexpectedly closed under "business decisions."

While customer support initially confirmed via live chat and subsequent email tickets that my pending withdrawal would still be honored and processed, the funds have still not been paid out.

Today marks 7 full working days since the withdrawal was submitted. When I followed up via email, support simply replied with generic boilerplate statements claiming the withdrawal "requires a little more time to complete," without providing any concrete payment date, transfer proof, or NIBSS Session ID.

I have fully complied with all verification standards, yet my funds are being unreasonably withheld post-account closure. I kindly request your mediation to compel CampeonBet’s finance team to immediately process the ₦170,000 transfer and provide the valid transaction reference.

Thank you for your assistance.

Sincerely,

< private info removed >

Disputed sportsbook Campeonbet Sportsbook

Reason Delayed payment

Amount ₦170000

Discussion

AskGamblers

• Support Team

3 days ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Boco

• Nigeria

5 days ago

"Hello AskGamblers Team,

I am writing to provide an update on this case. The ₦170,000 withdrawal has now been successfully credited to my bank account.

Thank you very much for your intervention and assistance in helping resolve this matter. You may now go ahead and officially close this complaint as resolved.

Best regards,

<full name removed>"

AskGamblers

• Support Team

6 days ago

Dear @Boco,

Please provide correct email address you used to create player's account at Campeonbet Sportsbook, and state which is your casino user ID so that casino may identify you.

The needed info should be sent to our support@askgamblers.com and we will forward it to the operator via private message.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Should you fail to update your complaint within the specified timeframes, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body instead.

Thanks in advance for your cooperation.

Campeonbet Sportsbook

• Representative

6 days ago

Dear all,

We have checked our records and can confirm that the player mentioned in this complaint does not have an account registered with our website.

Therefore, we cannot verify or investigate the withdrawal issue described, as it does not appear to relate to our casino.

Kind regards,
The Campeonbet Sportsbook Team

Campeonbet Sportsbook Complaint Stats

Resolved 3 / 3

Avg. Amount $325

Avg. Complaint Duration 2 days

Avg. Response Time 2 days

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Unjustified delay of 707 EUR withdrawal for verified account

On July 27, 2026, I requested a withdrawal of €707 to my bank account. My account and all required KYC verification documents have already been fully approved and verified by the casino team.

Despite full verification, Campeonbet has been continuously delaying my payout. On July 28, support explicitly confirmed via email that my account is fully verified and that the payout was internally reviewed and cleared, stating there are no issues from my side.

However, as of today, the €707 request is still pending on their website with the option to "Cancel" still active, meaning the casino has not dispatched the payment to my bank account yet. No ARN / Transaction Reference

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