Complaint #4 BetRepublic Sportsbook

Withdrawal not being processed for 1800 cad

By E B.

3 months ago

I have three withdrawals pending that aren't being processed. It has been over a week, when the stated numbers of days is supposed to be 3 days. When I enquire about it the responses are generic and also just say that the payments are in the final stages of being processed. The fact that my withdrawals are in the final stages for several days is suspicious.

Disputed sportsbook BetRepublic Sportsbook

Reason Delayed payment

Amount $1800

Discussion

AskGamblers

• Support Team

3 months ago

Dear @Ebo1988,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

BetRepublic Sportsbook

• Representative

3 months ago

Dear Player,

We have thoroughly reviewed your previous withdrawal history and can assure you that all requested payouts have been fully processed and completed from our end between July 3rd and July 6th, 2026.

There are currently no remaining or pending withdrawal requests on your account.

Thank you for your patience.

Best regards,

Betrepublic Casino Team

AskGamblers

• Support Team

3 months ago

Dear all,

This complaint has been reopened as per request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

3 months ago

Dear BetRepublic Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

BetRepublic Sportsbook Complaint Stats

Resolved 4 / 4

Avg. Amount $1,052

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

BetRepublic Sportsbook Complaints

See all complaints for this sportsbook

Outstanding withdrawals

I am submitting this complaint regarding two outstanding withdrawals from BetRepublic that have still not been processed.

The first withdrawal is for CAD $500 and was requested on September 18, 2026.

The second withdrawal is for CAD $671 and was requested on September 26, 2026.

My total outstanding amount is CAD $1,171.

I have successfully received withdrawals from BetRepublic in the past, including withdrawals of approximately CAD $350, so there has previously been no issue with receiving payments from this account.

My account is shown as verified, and I have not been informed of any specific verification issue or legitimate reason why these withdrawals are being withheld.

I have contacted BetRepublic support multiple times regarding these withdrawals. Each time I have essentially been told that the withdrawals are being processed and that I should not worry, but I have not been given a firm payment date or a meaningful explanation for the delay.

I also submitted a formal complaint directly to BetRepublic and have followed up regarding that complaint, but I have not received a substantive response.

As of October 6, 2026, the September 18 withdrawal has been pending for 18 days, while the September 26 withdrawal has been pending for 10 days.

I am simply requesting that BetRepublic process both outstanding withdrawals and pay the full CAD $1,171 owed to me without further unnecessary delay.

I can provide screenshots of the pending withdrawals, correspondence with customer support, my formal complaint, follow-up emails, and evidence of previous successful withdrawals if required.

They paid me out two separate withdrawals earlier like over a month ago but now having troubles.

Thank you for your assistance in helping resolve this matter.

Resolved

$1,171

Keeps cancelling my withdrawal without any explanation

I would like to file a complaint regarding repeated issues with my withdrawal requests.

My first withdrawal request was submitted on June 25 at 7:00 PM. Instead of processing it, the casino cancelled the withdrawal on June 29 at 7:00 PM. When I contacted customer support, they falsely claimed that I had cancelled the withdrawal myself. I did not cancel the withdrawal at any point.

I submitted a second withdrawal request on June 26 at 11:49 AM. This withdrawal was also cancelled without any explanation. The cancellation occurred today at exactly 11:49 AM, the same time the withdrawal had originally been requested.

The casino has not provided any valid reason for cancelling either withdrawal. Instead, they simply cancel the requests and force me to submit new ones.

I would also like to point out that there are no pending verification requests on my account. My account does not show any outstanding documents or verification requirements that would justify these repeated cancellations. I have attached a screenshot showing that there are no active verification requests.

This creates another serious problem. Every time they cancel my withdrawal, the withdrawal processing period starts over, meaning I am forced to wait another 3–5 business days. Because of these repeated cancellations, my withdrawal is effectively delayed indefinitely through no fault of my own.

I have contacted the casino several times and requested a clear explanation, but I have not received one. Instead, I was incorrectly accused of cancelling my own withdrawal.

I believe this practice is unfair and unacceptable. I respectfully ask you to investigate this matter and assist me in ensuring that my withdrawal is processed without any further unnecessary cancellations or delays.

Thank you for your assistance.

Kind regards,

Resolved

€500

Waited over 2 weeks and being told to just wait

I have waited 2 weeks and still have not received anything. I keep being told the same thing over and over that my funds are safe and nothing to worry about.

First, I tried 3x withdrawals of 5000kr NOK each. Waited a week and still nothing. I asked support what was wrong and they said to change my withdrawal from bank transfer to something else due to technical issues. I did that, I canceled all 3 withdrawals and made 3 new ones of the same, 5000kr NOK with litecoin as my option. Now I have waited in total 3 weeks since I first tried my first withdrawal. 2 weeks with my crypto withdrawals.

Resolved

kr15,000