Delayed payment from Betovo
I made a deposit of €100 to Betovo on 18.9 and claimed their 100% welcome bonus for sports. I completed the wagering requirements and requested a withdrawal of €600 on 20.9, but it still has not been processed. Betovo promises to handle withdrawals within 72 hours.
I have verified my account multiple times, both through their automated system and by sending the required documents to customer support. As you can see from the chat transcript, my account is fully verified. When I contacted customer service, they only apologized for the delay and sent me the same generic response I have seen reported in other Betovo cases.
I find this behaviour unacceptable. I also successfully wagered their second sports bonus and have additional withdrawals pending, but I am concerned this delay is their standard practice. Please support me, AskGamblers.
I have verified my account multiple times, both through their automated system and by sending the required documents to customer support. As you can see from the chat transcript, my account is fully verified. When I contacted customer service, they only apologized for the delay and sent me the same generic response I have seen reported in other Betovo cases.
I find this behaviour unacceptable. I also successfully wagered their second sports bonus and have additional withdrawals pending, but I am concerned this delay is their standard practice. Please support me, AskGamblers.