Complaint #2 BetOnRed Sportsbook

Cancellation of withdrawal of funds

By limba66

1 year ago

Message on forum

Hello !

I wanted to file a complaint about Betonred sports betting.

I wanted to point out that I did not use any promotions or bonuses while using their services. I have always complied with the regulations.

For the past two weeks I wanted to withdraw funds from my account. (PLN 2,000).

All withdrawals have been canceled despite the fact that the account is verified.

For your reference I am sending screenshots of the verified account and the canceled withdrawals.

Disputed sportsbook BetOnRed Sportsbook

Reason Declined payment

Amount zł2000

Discussion

AskGamblers

• Support Team

9 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

9 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

limba66

9 months ago

My complaint was ultimately approved, and all funds were deposited into my account. I would also like to thank the AskGamblers staff for their efforts in resolving the dispute.

BetOnRed Sportsbook

• Representative

9 months ago

Dear Player,

Thank you for updating your post. We see that you have requested a cash-out for your entire balance, and we will process it accordingly. Please note that the payment provider may take up to 5 business days to complete the transaction; weekends and public holidays are not included within this timeframe.

We hope that the funds are received swiftly, and kindly ask you to update us and to confirm that everything is in order. Thank you for your cooperation.

Best regards,
BetOnRed Team

BetOnRed Sportsbook Complaint Stats

Resolved 1 / 1

Avg. Amount $546

Avg. Complaint Duration 44 days

Avg. Response Time 2 days